Automation & AI Transformation Specialist

Charger-Logistics-Inc; Santiago de Querétaro; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Healthcare Benefit Package

Career Growth

Descripción de la vacante

Charger Logistics seeks a Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots, improving operational efficiency and digital experience across logistics operations.

Role blends hands-on automation development with AI-powered tools to streamline workflows, reduce manual work, and support internal teams and digital channels for customers.

Formación

• 2–5 years in process automation, RPA development, or related digital/technical role.
• Bachelor's degree in Systems Engineering, Computer Science, IT, or related field.
• Hands-on experience with at least one RPA platform (UiPath, Automation Anywhere, or Power Automate).
• Experience building or configuring chatbots/conversational tools (Dialogflow, Microsoft Bot Framework, Rasa, or similar).
• Working knowledge of Claude (Anthropic) or similar LLM/AI platforms for building automated workflows, document processing, or bot logic.
• Hands-on experience with Workday, including report building, business process configuration, and/or integrations.
• API integration experience (REST/SOAP), SQL, and basic scripting (Python preferred).
• Familiarity with OCR/IDP tools.

Responsabilidades

• Build and maintain chatbots/conversational assistants to support internal and customer-facing digital assistance.
• Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities.
• Configure, integrate, and support automations within Workday (e.g., custom reports, business process automation, integrations).
• Integrate automations with enterprise systems (ERP, CRM, TMS, SAP, HubSpot, etc.) via APIs and databases.
• Build and maintain dashboards to monitor automation performance and KPIs.
• Collaborate with business, IT, and operations teams to prioritize automation opportunities.
• Document automations following best practices; provide ongoing monitoring, troubleshooting, and optimization.
• Drive adoption of AI and automation tools across departments.

Conocimientos

RPA platforms

Chatbots

Claude/LLM exposure

Workday experience

API integration

OCR/IDP tools

Python scripting

Educación

Bachelor's degree in Systems Engineering/CS/IT

Herramientas

UiPath

Automation Anywhere

Power Automate

Dialogflow

Microsoft Bot Framework

Rasa

Workday

Descripción del empleo

Charger Logistics seeks a Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots, improving operational efficiency and digital experience across logistics operations.

Role blends hands-on automation development with AI-powered tools to streamline workflows, reduce manual work, and support internal teams and digital channels for customers.