AI-Powered Automation & Digital Transformation Specialist

Charger Logistics Inc.; Santiago de Querétaro; Presencial; MXN 600.000 - 840.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Healthcare Benefits

Career Growth

Descripción de la vacante

Charger Logistics is seeking a Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots across our North American logistics operations.

The role combines hands-on development with AI-powered tooling to streamline workflows, reduce manual work, and support both internal teams and customer-facing channels. 2–5 years in process automation is preferred and a Bachelor's degree is required.

Formación

• Bachelor's degree in Systems Engineering, Computer Science, IT, or related field.
• 2-5 years in process automation, RPA development, or related digital/technical role.
• Hands-on experience with at least one RPA platform (UiPath, Automation Anywhere, or Power Automate).
• Experience building or configuring chatbots/conversational tools (Dialogflow, Microsoft Bot Framework, Rasa, or similar).
• Working knowledge of Claude (Anthropic) or similar LLM/AI platforms for automated workflows, document processing, or bot logic.
• Hands-on experience with Workday, including report building, business process configuration, and/or integrations.
• API integration experience (REST/SOAP), SQL, and basic scripting (Python preferred).
• Familiarity with OCR/IDP tools.

Responsabilidades

• Build and maintain chatbots/conversational assistants for internal and customer-facing digital channels.
• Leverage Claude (Anthropic) and other AI tools to automate workflows and document processing.
• Configure, integrate, and support automations within Workday (reports, BPM, integrations).
• Integrate automations with ERP/CRM/TMS/SAP/HubSpot via APIs and databases.
• Build and maintain dashboards to monitor automation performance and KPIs.
• Collaborate with business, IT, and operations to prioritize automation opportunities.
• Document automations and provide monitoring, troubleshooting, and optimization.
• Drive adoption of AI and automation tools across departments.

Educación

Bachelor's degree in Systems Engineering, Computer Science, IT, or related field

Herramientas

UiPath

Automation Anywhere

Power Automate

Dialogflow

Microsoft Bot Framework

Rasa

Claude (Anthropic)

Workday

REST/SOAP

SQL

Python

OCR/IDP tools

Descripción del empleo

Charger Logistics is seeking a Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots across our North American logistics operations.

The role combines hands-on development with AI-powered tooling to streamline workflows, reduce manual work, and support both internal teams and customer-facing channels. 2–5 years in process automation is preferred and a Bachelor's degree is required.