Associate Digital Adoption & Learning Consultant

ERM; Ciudad de México; Vor Ort; MXN 420.000 - 660.000; Vollzeit

Zusammenfassung

ERM is seeking an Associate Consultant in Mexico City to help bridge technology and people through digital adoption, learning, and change initiatives. You will design learning experiences, analyze user needs, and support change activities across client projects.

The role sits at the intersection of digital adoption, learning, and user experience, collaborating with senior consultants and client teams to deliver practical solutions and measurable outcomes.

Qualifikationen

• Bachelor's degree or equivalent in a related field or equivalent professional experience.
• Strong written and verbal communication skills for diverse audiences.
• Interest in digital transformation, technology adoption, and user experience.
• Ability to translate business requirements into practical user-focused solutions.

Aufgaben

• Deliver high-quality consulting work with accuracy and timeliness.
• Support design and implementation of digital adoption, change management, and learning solutions.
• Analyze processes, journeys, workflows, and needs to identify adoption challenges.
• Develop digital learning content, in-application guidance, and job aids.
• Coordinate activities within larger transformation programs.

Kenntnisse

Strong communication

Stakeholder engagement

Digital transformation interest

Analytical thinking

Ausbildung

Bachelor's degree or equivalent

Tools

Articulate 360

WalkMe

MS Office

Jobbeschreibung

ERM is seeking an Associate Consultant in Mexico City to help bridge technology and people through digital adoption, learning, and change initiatives. You will design learning experiences, analyze user needs, and support change activities across client projects.

The role sits at the intersection of digital adoption, learning, and user experience, collaborating with senior consultants and client teams to deliver practical solutions and measurable outcomes.