Associate Analyst, Customer Accounts

RXO, Inc.; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

RXO, Inc. is seeking a detail-oriented logistics professional to support our freight operations in Mexico.

You will maintain customer profiles, enter loads from tenders into the Freight Optimizer, and keep account managers informed on issues and actions taken. You will monitor carrier manifests and aging reports, validate load data before delivery for accounting, investigate variances, audit freight bills, and help streamline routing and billing cycles.

Responsabilidades

• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and what actions have been taken
• Monitor daily carrier manifest and aging reports
• Validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Audit carrier freight bills and interpret tariffs and contracts
• Investigate any errors on freight bills such as duplicate carrier billing
• Facilitate and improve the efficiency of the routing of freight bills and billing cycle time

Descripción del empleo

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

What your day-to-day will look like:

• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and what actions have been taken
• Monitor daily carrier manifest and aging reports
• Validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Audit carrier freight bills and interpret tariffs and contracts
• Investigate any errors on freight bills such as duplicate carrier billing
• Facilitate and improve the efficiency of the routing of freight bills and billing cycle time

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We'd love to hear from you.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.