Asesor de Ventas Minoristas Especializado

Placements24; Oaxaca de Juárez; On-site; MXN 180,000 - 260,000; Full time

Benefits offered by this job

Base salary + commission

Product training & development

Employee discounts

Job summary

Placements24 is seeking a dedicated and knowledgeable Retail Sales Advisor specialized to join an upscale store in the historic center of Oaxaca City. The role centers on expert product knowledge, personalized service, and delivering a premium shopping experience to discerning customers.

The ideal candidate has deep knowledge of a niche retail category (artisanal, gourmet, luxury), excellent communication and sales skills, ability to learn product details, and a passion for customer

Qualifications

• Proven experience in specialty retail sales with demonstrated success.
• In-depth knowledge of a specific retail category (e.g., luxury, artisanal, gourmet).
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Provide expert product knowledge and personalized recommendations to customers.
• Assist customers in making informed purchasing decisions.
• Drive sales by communicating product features and value.
• Maintain deep knowledge of product lines and industry trends relevant to Oaxaca City.
• Build relationships to foster loyalty and repeat business.
• Process transactions accurately using the POS system.

Skills

Product knowledge

Sales skills

Customer service

Communication

Education

High school diploma

Relevant degree (preferred)

Tools

POS system

Job description

About the Role

Our client is seeking a dedicated and knowledgeable Asesor de Ventas Minoristas Especializado to join their upscale retail store in the historic center of Oaxaca City, Oaxaca . This role focuses on providing expert advice and personalized service to customers seeking specific, high-quality products. The ideal candidate will possess in-depth product knowledge within a particular retail sector (e.g., artisanal goods, fine crafts, specialty foods, high-end apparel), exceptional sales skills, and a passion for customer satisfaction. You will be responsible for understanding customer needs, recommending suitable products, and ensuring a premium shopping experience. This is an excellent opportunity to represent a brand that values quality and craftsmanship, contributing directly to sales success in the culturally rich environment of Oaxaca City . We seek individuals who can build trust and rapport with customers, becoming a go-to resource for their specific product needs.

Key Responsibilities

• Provide expert product knowledge and personalized recommendations to customers.
• Assist customers in making informed purchasing decisions.
• Drive sales by effectively communicating product features, benefits, and value.
• Maintain a deep understanding of the product lines and industry trends relevant to Oaxaca City .
• Build and nurture strong relationships with customers to foster loyalty and repeat business.
• Achieve and exceed individual sales targets and key performance indicators.
• Ensure the sales floor is well-organized, visually appealing, and stocked.
• Process transactions accurately and efficiently using the POS system.
• Handle customer inquiries, issues, and returns with professionalism and courtesy.
• Represent the brand with integrity and provide an exceptional customer experience.

Requirements

• Proven experience in specialty retail sales with demonstrated success.
• In-depth knowledge of a specific retail category (e.g., luxury goods, artisanal products, high-end fashion, gourmet foods).
• Excellent communication, interpersonal, and customer service skills.
• Strong sales acumen and the ability to close sales effectively.
• Ability to learn and retain detailed product information.
• High school diploma or equivalent required; a degree in a relevant field is a plus.
• Ability to work flexible hours, including weekends and holidays, as required by the business in Oaxaca City .
• A professional and polished appearance.
• Must be a resident of or have reliable transportation to Oaxaca City, Oaxaca .
• Passion for the products offered and a commitment to customer satisfaction.

Benefits

• We offer a competitive base salary, attractive commission structure, and opportunities for product training and professional development.
• Join a team that values expertise, quality, and exceptional customer service.
• Enjoy employee discounts and be part of a respected retail establishment in the heart of Oaxaca City .
• This role provides the chance to work with unique and high-quality products while building lasting customer relationships.