Apprentice Talent Relations REQ_124

3Pillar; Región Centro; Hybrid; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Paid vacation (15 days) + tenure-based

Vacation bonus

Sick leave & holidays

Profit sharing

Parental leave

Leave for special occasions

Christmas bonuses

Work from home allowance

Punctuality bonuses

Food tickets

Direct deposit of payroll

Paid professional certifications

Job summary

3Pillar is seeking a Talent Relations Specialist in Jalisco to support employee relations and HR operations in a hybrid environment. The role involves coordinating employee relations programs, maintaining records, and collaborating with LATAM teams and finance for payroll data.

The candidate will manage HRIS data, advise on policies, and prepare Talent reports while ensuring legal compliance. Strong English communication and confidentiality are required.

Qualifications

• Good understanding of HR principles, practices, and employment laws.
• Excellent interpersonal and communication skills to build relationships at all levels.
• Flexibility to work in a hybrid environment.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Advanced English communication skills.
• Ability to handle sensitive information confidentially.

Responsibilities

• Coordinate employee relations programs and respond to questions and grievances.
• Maintain employee relations records.
• Collaborate with Latam Talent Team on compliance projects.
• Collaborate with finance and payroll data preparation.
• Maintain personal files per policy and legal requirements.
• Issue employment documentation (onboarding, changes, leaves, offboarding).
• Ensure compliance with local Labour Code requirements.
• Update HRIS data (Workday) and improve processes.
• Administer benefits and local Talent needs.
• Provide day-to-day advice on Talent and Benefits queries.

Skills

HR knowledge

Interpersonal skills

Hybrid work

Organizational skills

English proficiency

Confidentiality

Tools

Workday

Job description

Talent Relations Specialist

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.

Responsibilities

• Coordinates employee relations programs to ensure compliance with local policies and practices, develops and implements policies and procedures, and researches and responds to employee questions, concerns and grievances.
• Maintains employee relations records.
• Collaborates with Latam Talent Team on specific internal compliance projects.
• Closely collaborates with the finance team and prepares the specific data used by the payroll team.
• Maintain the employee personal files according to policy and legal requirements.
• Issue all relevant employment documentation (onboarding, job change, all kinds of leaves and returns, offboarding, etc).
• Follows and completes the legal requirements related to local Labour Code requirements.
• Updating and maintaining internal HRIS (Workday) data up to date and ensure processes efficiency.
• Administration of benefits and local Talent operational needs.
• Providing day to day advice to employees on general Talent and Benefits related queries, Policies and Procedures, and Labor Law.
• Preparation of Talent specific reports.
• Identifying opportunities for process improvement, challenges the status-quo, and provides guidelines and best practices.
• Participation in local and global Talent innovation programs with the aim to create the best employee experience.

Requirements

• Good understanding of HR principles, practices, and employment laws.
• Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization.
• Flexibility to work in a hybrid environment.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Advanced communication skills in English
• Ability to handle sensitive information confidentially.

Benefits

• Medical Insurance benefits as per company policy.
• Life Insurance as per company policy
• 15 days of paid vacation plus additional days based on tenure
• Vacation bonus as per local law
• Sick leave and paid holidays as per local law
• Profit sharing as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Christmas bonuses as per local law
• Work from home allowance as per company policy
• Punctuality and attendance bonuses as per company policy
• Food tickets as per company policy
• Direct deposit of payroll.
• Paid professional certifications