Analyst, Transportation 2nd shift - Monday - Friday

RXO Inc.; Monterrey; Híbrido; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Life Insurance

Christmas bonus

Vacation bonus

Anywhere Days

Descripción de la vacante

RXO Inc. in Monterrey is seeking an Analyst, Transportation to monitor, track, and analyze shipments and routes assigned to each carrier.

You will perform daily time analysis and manage KPIs, with BI reporting for customers and internal teams. Key activities include scheduling pickups and deliveries, notifying customers of deviations, answering driver and customer inquiries, entering updates into the dispatch system, and supporting the equipment administration and operations staff.

Formación

• Bachelor's degree or equivalent.
• 2-3 years of ground transportation experience.
• Proficiency in English for conversations.
• Strong communication and organizational skills.

Responsabilidades

• Monitor and track shipments and routes.
• Provide updates to customers and internal teams.
• Enter data into dispatch systems and generate reports.
• Support equipment administration and operations teams.
• Coordinate ad hoc projects as needed.

Conocimientos

English proficiency

Customer service

Communication

Problem solving

Educación

Bachelor's degree

Descripción del empleo

**Accelerate your career at RXO.**RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.An Analyst, Transportation is responsible for daily monitoring, tracking, and analyzing shipments and routes assigned to each of the carriers. Make time analysis, KPIs management, BI's reporting directly to the customer and the internal team.What your day-to-day will look like: * Scheduling and tracking of pickups and deliveries.* Notify customers of any deviations from the execution schedule.* Answer incoming driver and customer calls/emails and address the needs of the operation.* Call and obtain updates from transportation providers and enter accurate information into the dispatch system.* Communicate any problems with customers or vendors.* Support members of the equipment administration team and operations personnel.* Confirm the accuracy of the database and generate monthly reports* Confirm the accuracy of repair invoices and process them timely manner* Handle and complete ad hoc projects, reporting, and requests as needed* Perform other job-related duties assigned* Multi-account management What you’ll need to excel: At a minimum, you’ll need:· Bachelor's degree and equivalent related work.· 2-3 years of experience in ground transportation· English Proficiency (conversations) Our Offer> * Law benefits and above the law, Medical Insurance , Life Insurance , Additional Christmas bonus, Vacation Bonus above the one marked by Law, Anywhere Days, and more.* Monday to Friday afternoon schedule. 16:00 - 00:00 In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.