Analista de Operaciones y Onboarding de Campañas

Walmart International Mdc; Ecatepec de Morelos; On-site; MXN 520,000 - 720,000; Full time

Job summary

Walmart de México y Centroamérica is seeking a seasoned Campaign Operations & Moderation professional to oversee end-to-end onboarding, keyword moderation, and ad activation within the ad server, ensuring delivery KPIs and SLAs are met.

You will provide advertiser and partner support across Sponsored Products, Sponsored Brands, and Video formats, perform QA audits, manage access requests with policy teams, and collaborate with global teams to improve SOPs.

Qualifications

• Bachelor’s degree in Marketing, Business, Engineering, or related field.
• 3+ years of hands-on experience with self-serve retail media or display ad platforms.
• Experience troubleshooting ad tech platforms and delivery issues.
• Knowledge of search advertising mechanics and brand/video formats.
• Strong verbal and written communication with global stakeholders.
• Willingness to support multiple US time zones.

Responsibilities

• Campaign Operations & Moderation: oversee onboarding, keyword moderation, and ad activation within the ad server.
• Advertiser & Partner Support: provide front-line technical support for advertisers, sales teams, and API partners.
• Quality Assurance & Audits: perform audits to guarantee setup accuracy and fulfillment standards.
• Access & Policy Management: manage access requests and liaise with Policy team on guidelines.
• Issue Resolution & Escalations: conduct root-cause analyses to resolve client escalations swiftly.
• Cross-Functional Collaboration: partner with global teams to streamline workflows and SOPs.

Skills

Campaign operations

Ad tech troubleshooting

Keyword bidding understanding

Global stakeholder support

Time-zone coverage (EST/CST/PST)

Education

Bachelor’s degree in Marketing, Business, Engineering

Tools

Sponsored Search

Display advertising platforms

Self-serve retail media

Job description

Walmart de México y Centroamérica is seeking a seasoned Campaign Operations & Moderation professional to oversee end-to-end onboarding, keyword moderation, and ad activation within the ad server, ensuring delivery KPIs and SLAs are met.

You will provide advertiser and partner support across Sponsored Products, Sponsored Brands, and Video formats, perform QA audits, manage access requests with policy teams, and collaborate with global teams to improve SOPs.