Americas HR Service Delivery Leader

Jabil Malaysia; Región Centro; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Jabil Malaysia is seeking an experienced HR Operations Lead to oversee multiple departments and drive strategic initiatives across the Americas. You will lead a distributed team, optimize HR service delivery, and ensure data-driven decisions align with organizational goals.

Ideal candidates have 8–12+ years in HR operations, leadership experience, and strong skills in Workday and HRIS. This role requires coordinating with US and Latin American teams to maintain high service standards and

Formación

• 8–12 years experience in HR operations/shared services.
• Experience leading service delivery in high-volume environments.
• Experience managing metrics (SLAs, KPIs) and data quality.

Responsabilidades

• Oversees multiple departments within HR operations.
• Executes strategic initiatives to optimize HR service delivery.
• Leads cross-functional projects with other departments.
• Analyzes HR data and metrics to identify trends and inform decisions.
• Drives continuous improvement and ensures regulatory compliance across regions.

Conocimientos

Leadership

Cross-functional leadership

Data analysis

Project management

Communication

Educación

Bachelor's degree in HR/Business

Herramientas

Workday

HRIS

Descripción del empleo

Jabil Malaysia is seeking an experienced HR Operations Lead to oversee multiple departments and drive strategic initiatives across the Americas. You will lead a distributed team, optimize HR service delivery, and ensure data-driven decisions align with organizational goals.

Ideal candidates have 8–12+ years in HR operations, leadership experience, and strong skills in Workday and HRIS. This role requires coordinating with US and Latin American teams to maintain high service standards and