Air Import Specialist

JAS Worldwide; Guadalajara; On-site; MXN 180,000 - 300,000; Full time

Job summary

JAS Worldwide in Mexico seeks an Air Import Specialist to coordinate airlines and clients on flight status, arrival of shipments, and to deliver high‑quality service throughout the freight process.

You will track cargo arrivals, relay transmissions to warehouses, report missing documents, generate notices and invoices, and ensure customs compliance while maintaining timely communication with customers.

Qualifications

• College degree or equivalent work experience.
• Commitment and proactive attitude.
• Capacity to work under pressure.
• Pragmatic thinking and attention to detail.
• Organized team player with self-motivation.

Responsibilities

• Track arrivals of cargo via web and coordinate with origin/warehouses.
• Receive customer service transmissions and forward before flight arrival.
• Report missing documents or packages to customer service and origin.
• Enter and forward transmissions to generate the operation.
• Generate notices of arrival and dispatch instructions to warehouses.
• Generate invoices for freight and handling on cargo arrival.
• Coordinate document transmission to customers by courier.
• Issue insurance according to instructions and ensure customs transmissions.
• Notify clients of cargo arrival and track delays daily.

Skills

Proactive mindset

Ability to work under pressure

Detail oriented

Organized

Teamwork

Self-motivated

Education

College degree or equivalent

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Air import specialist will be responsible for coordinating, airlines, and clients the status of the handling of the flights and the arrival of the shipments, offering a quality service with both the Suppliers and customers.

ESSENTIAL FUNCTIONS:

• Track the arrivals of cargo via web, with JAS origin and warehouses / warehouse.
• Receive the customer service transmissions, and send them to the warehouses / warehouses before 8 hours arrival of the flight.
• Report missing documents / packages to customer service, origin and customer.
• Enter forward the transmissions sent by customer services to generate the operation.
• Generate the notice of arrival of the cargo to the warehouse / fiscal warehouse send the dispatch.
• Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
• Generate bad letters to the airlines in the established times.
• Coordinate the sending of documents to customers by courier.
• Issue Insurance according to customer service instruction.
• Comply with customs transmissions at the time regulated by customs.
• Notify the client of the arrival of their cargo immediately.
• Daily tracking of all pending flights, reporting delays or other

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

• Commitment and proactive
• Capacity to work under pressure.
• Pragmatic thinking
• Detail oriented
• Organized
• Teamwork
• Self-motivated

EDUCATION AND EXPERIENCE:

• College degree or equivalent work experience

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.