Air Import Operations Lead

Expeditors; Ciudad de México; On-site; MXN 480,000 - 600,000; Full time

Job summary

Expeditors, a Fortune 500 global logistics company, seeks a supervisor to uphold core competencies in customer service, job execution, reliability, collaboration and communication. The role emphasizes on-time delivery, training hours, and leadership development within a growing global network.

The position involves supervising staff, coordinating operations, and ensuring compliance with company policies and regulatory requirements while delivering superior client service and cost-effective

Qualifications

• 2 years of industry-specific qualification (country-specific).
• Strong knowledge of Expeditors' products, services and systems.
• Effective interpersonal and communication skills.
• Proficiency with MS Office (Excel, Word).

Responsibilities

• Identify with manager, develop, and mentor your No. 2.
• Allocate workloads within team to ensure smooth operations.
• Ensure team meets company standards of 52 hours training per year.
• Ensure that new hires complete company’s mandatory training within the first 6 months.
• Support the manager where needed: participate in staff appraisals at least once per year.
• Contribute to weekly department meetings and review goals with the team.
• Provide pricing alternatives, routing solutions, and technical assistance to clients.
• Meet department targets for compliance and performance reporting.

Skills

Interpersonal skills

Communication

MS Office

Market knowledge

Listening

Conciseness in communication

Education

Industry qualification

Tools

MS Office

Job description

Expeditors, a Fortune 500 global logistics company, seeks a supervisor to uphold core competencies in customer service, job execution, reliability, collaboration and communication. The role emphasizes on-time delivery, training hours, and leadership development within a growing global network.

The position involves supervising staff, coordinating operations, and ensuring compliance with company policies and regulatory requirements while delivering superior client service and cost-effective