Air Freight Operations Lead

CMA CGM; Ciudad de México; On-site; MXN 800,000 - 1,200,000; Full time

Job summary

CEVA Logistics in Mexico City seeks a Logistics Operations Team Leader Nortam to supervise air import/export operations, monitor KPIs, and coordinate with airlines, agents, and customers. The role demands strong leadership, English proficiency, and a focus on process optimization.

The candidate will mentor Executives, manage urgent shipments, ensure regulatory compliance, and drive continuous improvements within the Air Operations team.

Qualifications

• Bachelor’s degree in International Business / Trade / Admin or related field.
• Strong understanding of Air Freight operations.
• English proficiency high (written and verbal).

Responsibilities

• Supervise Executives in daily Air Import & Export operations.
• Monitor KPIs, productivity, and SLA compliance.
• Coordinate with airlines, agents, brokers, and customers.
• Manage escalations, urgent shipments, and flight disruptions.
• Ensure compliance with SOPs, regulations, and security.
• Distribute workload and optimize resources.
• Coach Executives through training and feedback.
• Support continuous improvement within Air Operations.

Skills

Leadership

English Proficiency

Air Freight Ops

KPI Management

Stakeholder Mgmt

Coaching

Airline Coordination

Documentation

Problem Solving

Education

Intl Business

Intl Trade

Business Admin

Transportation

Tools

CargoWise

Job description

CEVA Logistics in Mexico City seeks a Logistics Operations Team Leader Nortam to supervise air import/export operations, monitor KPIs, and coordinate with airlines, agents, and customers. The role demands strong leadership, English proficiency, and a focus on process optimization.

The candidate will mentor Executives, manage urgent shipments, ensure regulatory compliance, and drive continuous improvements within the Air Operations team.