Air Cargo Operations Leader

Amazon; Tepotzotlán; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Amazon Mexico is seeking an Air Cargo Operations Manager to build and operate the air cargo gateway network across the country, ensuring safe, compliant, and scalable operations and supporting long-term air network strategy.

You will lead gateway operations, third-party handlers, and regulatory compliance for multiple airports, driving performance improvements and rapid network expansion while delivering world-class customer experience.

Formación

• 5+ years of employee and performance management experience.
• Bachelor's degree or equivalent.
• Experience working with and managing third party vendors.
• Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment.
• Speak, write, and read fluently in English, and have the ability to take direction in English.
• 3+ years of program management, logistics, operations, supply chain, transportation, or related field experience.
• Experience managing airport gateways, cargo terminals, or airline ground handling operations.
• Knowledge of aviation regulations, dangerous goods, cargo security, and safety management systems.

Responsabilidades

• Own end-to-end operational performance across cargo gateways, ensuring safe, compliant, and reliable execution.
• Lead airport operations, cargo handling, warehouse activities, and aircraft turnarounds to meet customer and network commitments.
• Manage airline, ground handler, warehouse, and security partners through clear performance metrics and governance mechanisms.
• Drive continuous improvement initiatives to increase throughput, reduce costs, improve DEA/OTP, and enhance operational quality.
• Ensure compliance with aviation regulations, cargo security requirements, dangerous goods standards, and Amazon safety policies.
• Partner with internal stakeholders to optimize network execution and rapidly resolve operational disruptions.
• Standardize operating procedures and launch readiness for new gateways, carriers, and cargo capabilities.
• Analyze operational data to identify performance gaps, implement corrective actions, and improve customer delivery speed.
• Serve as the primary operational escalation point for gateway performance, ensuring business continuity and successful execution during peak events and network expansion.

Conocimientos

People management

English fluency

Program management

Vendor management

Operations/logistics

Educación

Bachelor's degree or equivalent

Herramientas

Excel

Descripción del empleo

Amazon Mexico is seeking an Air Cargo Operations Manager to build and operate the air cargo gateway network across the country, ensuring safe, compliant, and scalable operations and supporting long-term air network strategy.

You will lead gateway operations, third-party handlers, and regulatory compliance for multiple airports, driving performance improvements and rapid network expansion while delivering world-class customer experience.