AI Workflow Automation Engineer (Copilot & Power Automate)

Helpware Inc.; México; On-site; MXN 1,306,000 - 2,425,000; Full time

Job summary

Helpware Inc. is seeking an AI Automation Engineer to identify, design, build, and deploy AI agents and automations for operational teams. This hands-on role goes beyond chatbots to deliver production-ready automations that improve workflows across systems.

You will prototype rapidly, iterate with end users, and ensure solutions align with data, security, and governance standards while supporting adoption and continuous improvement.

Qualifications

• Proven experience building and deploying automations in production.
• Hands-on with Copilot Studio, Power Automate, and Microsoft AI tools.
• Experience connecting systems via APIs and orchestrating workflows.
• Able to translate business needs into production automations.
• Willingness to work US business hours.

Responsibilities

• Identify automation opportunities with business teams.
• Design, build, and deploy AI agents and automations.
• Integrate systems via APIs and orchestrate workflows.
• Prototype and iterate solutions with end users.
• Document workflows and technical designs.
• Support adoption and continuous improvement.
• Ensure compliance with data, security, governance.
• Test, monitor, and maintain deployed solutions.

Skills

Automation design

AI agent deployment

Operational workflow analysis

Rapid prototyping

Analytical skills

Communication skills

Tools

Microsoft Copilot Studio

Power Automate

Microsoft AI ecosystem

API integration

Job description

Helpware Inc. is seeking an AI Automation Engineer to identify, design, build, and deploy AI agents and automations for operational teams. This hands-on role goes beyond chatbots to deliver production-ready automations that improve workflows across systems.

You will prototype rapidly, iterate with end users, and ensure solutions align with data, security, and governance standards while supporting adoption and continuous improvement.