AI Solutions Architect - Hybrid Role

HSBC Holdings plc; Toluca; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

HSBC Holdings plc in Toluca, Mexico is seeking a Solution Architect – Artificial Intelligence to lead design and delivery of secure, scalable AI-enabled solutions within an agile pod. You will guide engineering, QA, DevOps, data and security teams while collaborating with product owners to align with HSBC’s technology strategy.

The role focuses on responsible AI adoption, RAG patterns, guardrails, and governance, with a strong emphasis on security, privacy, and cost efficiency across the product

Qualifications

• Strong solution architecture capability translating business requirements into practical tech designs.
• Practical knowledge of AI/ML and GenAI fundamentals, including prompting, embeddings, RAG, agents, fine-tuning.
• Understanding of AI architecture patterns, orchestration, guardrails, evaluation and human-in-the-loop processes.
• Familiarity with model APIs and frameworks such as Azure OpenAI/OpenAI API, Hugging Face, LangChain, LlamaIndex or equivalents.
• Knowledge of vector search and retrieval technologies (Azure AI Search, Elasticsearch/OpenSearch, Pinecone, Weaviate).
• Understanding of MLOps/LLMOps practices incl. versioning, data privacy, model registries, prompt management.
• Ability to define and assess AI quality measures including accuracy, groundedness, bias, latency and cost.
• Knowledge of AI security and privacy controls incl. prompt-injection protection and data redaction.

Responsibilities

• Create and maintain solution designs for products and backlog stories throughout the agile lifecycle.
• Translate business and tech requirements into scalable, secure, and cost-effective solutions.
• Provide technical leadership within the pod and guide engineering, QA, DevOps, data and security colleagues.
• Evaluate and incorporate AI/Generative AI capabilities (assistants, semantic search, classification, information extraction).
• Apply AI architecture patterns: RAG, tool calling, orchestration, guardrails, caching and human-in-the-loop controls.
• Identify and communicate architectural risks, issues and technical debt incl. AI security/privacy concerns.
• Collaborate to evolve architecture strategy, reusable patterns and AI guardrails.
• Ensure governance, control framework and model governance deliverables are completed.
• Drive key technical trade-offs considering resilience, security, cost, latency and scalability.
• Embed AI testing, monitoring, fallback arrangements and responsible use practices into SDLC.

Skills

Solution architecture

AI/ML fundamentals

GenAI

AI security & privacy

Azure OpenAI/OpenAI API

Vector search

MLOps

Cross-functional collaboration

Tools

Azure OpenAI

Hugging Face

LangChain

LlamaIndex

Elasticsearch/OpenSearch

Pinecone/Weaviate

Job description

HSBC Holdings plc in Toluca, Mexico is seeking a Solution Architect – Artificial Intelligence to lead design and delivery of secure, scalable AI-enabled solutions within an agile pod. You will guide engineering, QA, DevOps, data and security teams while collaborating with product owners to align with HSBC’s technology strategy.

The role focuses on responsible AI adoption, RAG patterns, guardrails, and governance, with a strong emphasis on security, privacy, and cost efficiency across the product