AI Software Engineer / Applied AI Engineer

Concentrix; México; Remote; MXN 350,000 - 750,000; Full time

Job summary

Concentrix seeks an AI Software Engineer / Applied AI Engineer to design, develop, and deploy GenAI/LLM-powered enterprise solutions. You will build RAG-based architectures, integrate AI capabilities with Azure services, and collaborate with business and engineering teams to deliver scalable, secure AI applications.

You will work closely with stakeholders to transform ideas into production-ready AI solutions, while staying current with GenAI tooling and best practices to ensure high-quality

Qualifications

• Proficient Python with solid software engineering principles.
• Hands-on GenAI/LLM development experience.
• Experience building RAG solutions with embeddings and vector search.
• Practical knowledge of agentic AI, tool calling, and orchestration.
• Experience with Microsoft Foundry, Azure OpenAI or equivalent enterprise AI platforms.
• Experience with Azure AI Search or similar vector/search tech.
• Experience developing and integrating REST APIs with enterprise systems.
• Experience building cloud-native apps on Azure (Functions, API Management).
• Strong analytical, debugging, and collaboration skills.

Responsibilities

• Design, develop, and deploy GenAI/LLM-powered apps for enterprise use.
• Build and maintain RAG-based solutions with embeddings and vector search.
• Develop agentic AI capabilities using tool calling and workflow orchestration.
• Integrate AI services with enterprise systems via REST APIs and cloud services.
• Develop cloud-native apps on Azure (Functions, API Management).
• Work with Azure Foundry, Azure OpenAI, and Azure AI Search.
• Support end-to-end deployment: design, test, release, monitor.
• Collaborate with stakeholders to translate requirements into AI solutions.
• Troubleshoot issues and optimize system performance.
• Stay updated on GenAI tools, frameworks, and governance.

Skills

Python

GenAI/LLM development

RAG solutions

Agentic AI

Azure OpenAI

Azure AI Search

REST APIs

Azure Functions

Cloud-native Azure

Debugging & analytics

Tools

Microsoft Foundry

Azure OpenAI

Azure AI Search

REST API integration

Job description

Job Title

AI Software Engineer / Applied AI Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for an experienced AI Software Engineer / Applied AI Engineer with strong software engineering expertise to design, develop, and deploy enterprise‑grade Generative AI solutions. In this role, you will build LLM‑powered applications, develop scalable RAG‑based architectures, and integrate AI capabilities into cloud‑native solutions that help solve complex business challenges.

You will work closely with business stakeholders, architects, product teams, and engineering teams to transform ideas into secure, scalable, and production‑ready AI solutions.

Responsibilities

• Design, develop, and deploy GenAI and LLM‑powered applications for enterprise use cases.
• Build, optimize, and maintain RAG‑based solutions using embeddings, vector search, semantic search, and retrieval pipelines.
• Develop agentic AI capabilities using tool/function calling, workflow orchestration, and intelligent automation patterns.
• Integrate AI services with enterprise systems through REST APIs, cloud services, and scalable integration patterns.
• Develop cloud‑native applications and services on Azure, including Azure Function Apps, API Management, and related services.
• Work with Microsoft Foundry, Azure OpenAI, Azure AI Search, or equivalent enterprise AI and search platforms.
• Support end‑to‑end deployment activities, including design, development, testing, release, monitoring, and optimization.
• Collaborate with business and technical teams to understand requirements, recommend solution approaches, and deliver innovative AI capabilities.
• Troubleshoot technical issues, improve system performance, and apply strong analytical thinking to solve complex engineering challenges.
• Stay current with emerging GenAI tools, frameworks, and engineering practices to continuously improve solution quality and delivery.

Qualifications

• Strong Python development skills with a solid foundation in software engineering principles.
• Hands‑on experience designing and developing GenAI and LLM‑based applications.
• Experience building RAG solutions using embeddings, vector search, semantic search, and retrieval‑augmented architectures.
• Practical experience with agentic AI, tool/function calling, and workflow orchestration.
• Experience with Microsoft Foundry, Azure OpenAI, or an equivalent enterprise AI platform.
• Experience with Azure AI Search or equivalent vector/search technologies.
• Experience developing and integrating REST APIs with enterprise systems.
• Experience building cloud‑native applications on Azure, including Azure Function Apps, API Management, or related services.
• Strong analytical, debugging, problem‑solving, and communication skills.
• Ability to work effectively with cross‑functional business and technical teams in a collaborative delivery environment.

Preferred Qualifications

• Experience with Microsoft Copilot Studio and/or Power Platform.
• Familiarity with Microsoft Agent Framework, LangGraph, or similar AI orchestration frameworks.
• Understanding of MCP and multi‑agent architectures.
• Experience with Databricks, MLflow, Spark, Snowflake, or similar data and analytics platforms.
• Experience with Azure Document Intelligence.
• Familiarity with LLM observability, testing, evaluation, monitoring, and governance platforms.
• Experience with React, TypeScript, or modern web development frameworks.

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