AI Outcomes Delivery Lead (Customer Engineer)

Coodesh, Inc.; Ciudad de México; Sur place; MXN 900 000 - 1 350 000; Plein temps

Résumé du poste

Google Cloud is seeking an AI Outcome Customer Engineer to bridge pre-sales activities and end-to-end post-sales delivery, taking complex AI solutions from prototype to scalable production with measurable ROI. You will collaborate with engineers and partners to map data pipelines, define MVP requirements, and ensure environment readiness while driving adoption and ROI for enterprise customers.

Fluency in English and Spanish, strong leadership, and hands-on technical delivery are essential to

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5 years of experience in customer-facing technical delivery leadership or enterprise AI/Cloud consulting.
• Experience reading, evaluating, or debugging code in Python/Java/JavaScript.
• Experience in system design or orchestration frameworks (LangGraph, AutoGen, CrewAI).
• Experience structuring technical delivery roadmaps and production deployments.
• Fluent English and Spanish communication with regional customers.

Responsabilités

• Manage internal and external stakeholders, including customers, providing engagement reports and gathering and escalating client signals and product feedback through internal processes.
• Lead technical onboarding, environment readiness (capacity, quotas, security, IAM/SSO, enterprise connectors, ECMs, and data residency), and organizational change management required to operationalize AI-driven workflows into daily production.
• Embedded with customer engineering and business teams to map workflows and data pipelines, identify integration constraints, shape tools/APIs, and define MVP requirements for GenAI and autonomous agent systems.
• Define impact hypotheses, baseline benchmarks, and measurable KPIs, tracking production consumption velocity, deliverable reliability, and business ROI to report outcomes to C-suite and executive sponsors.
• Structure and own end-to-end delivery roadmaps for multi-workstream AI deployments, defining milestones, technical dependencies, acceptance criteria, and sequencing decisions to protect the critical path while leading technical delivery across engineers.

Connaissances

Customer-facing leadership

Solutions architecture

Enterprise AI/Cloud consulting

Code comprehension (Python/Java/JS)

System design/orchestration

Bilingual English/Spanish

Formation

Bachelor’s degree in Computer Science, Engineering, or related field

Outils

LangGraph

AutoGen

CrewAI

Description du poste

Google Cloud is seeking an AI Outcome Customer Engineer to bridge pre-sales activities and end-to-end post-sales delivery, taking complex AI solutions from prototype to scalable production with measurable ROI. You will collaborate with engineers and partners to map data pipelines, define MVP requirements, and ensure environment readiness while driving adoption and ROI for enterprise customers.

Fluency in English and Spanish, strong leadership, and hands-on technical delivery are essential to