AI Operations & Automation Specialist - Remote

Wonolo; México; A distancia; MXN 1.029.000 - 1.543.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Company laptop

Option to be paid in US dollars

Mental health support (on-demand)

Flexible schedules

Work from anywhere in LatAm

Team events and off-sites

Descripción de la vacante

Wonolo is seeking an AI Operations Specialist to join our Central Operations team. You will amplify AI and automation capabilities, ensuring our ops teams leverage AI agents and automations to maximize efficiency across mid-market and enterprise clients.

You’ll build low-code automation with Zapier, develop unified analytics dashboards, and train stakeholders on interpreting AI metrics. This remote Latin America role offers flexible schedules and growth opportunities.

Formación

• 1+ years of automation with low-code/no-code tools such as Zapier.
• Proficiency in SQL writing.
• Familiarity with Python and/or JavaScript.
• Ability to break open-ended questions into specific analyses.
• Understanding of analytical frameworks and KPI creation.
• Strong communication and ability to translate technical findings for stakeholders.
• Interest in staying up-to-date with automation and AI trends.

Responsabilidades

• Manage intake, evaluation, and implementation of automation requests using low-code tools.
• Develop unified analytics dashboards to track AI agent performance.
• Drive internal adoption of AI agents and train stakeholders on dashboards and metrics.
• Maintain clear operational documentation for automations.
• Provide structured feedback to align AI behavior with workflows.
• Experiment with evaluation tools to support human-in-the-loop processes.
• Stay current on developments in agentic AI and no/low-code platforms.

Conocimientos

SQL writing

Python/JavaScript

Analytical thinking

Communication

Herramientas

Zapier

Descripción del empleo

Wonolo is seeking an AI Operations Specialist to join our Central Operations team. You will amplify AI and automation capabilities, ensuring our ops teams leverage AI agents and automations to maximize efficiency across mid-market and enterprise clients.

You’ll build low-code automation with Zapier, develop unified analytics dashboards, and train stakeholders on interpreting AI metrics. This remote Latin America role offers flexible schedules and growth opportunities.