Accounts Receivable Supervisor

Mars UK; Santiago de Querétaro; Presencial; MXN 900.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mars University

Company bonus

Learning & development support

Descripción de la vacante

Mars UK is seeking a seasoned O2C Lead for LATAM to oversee daily O2C operations, manage a regional team, and optimize end-to-end order-to-cash processes. You will collaborate with cross-functional partners to ensure accuracy, speed, and a culture of continuous improvement.

The role requires strong SAP O2C expertise, fluent English and Spanish, and proven leadership in a regional or shared services setting. A competitive package accompanies a dynamic, growth-oriented environment.

Formación

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Experience in Order to Cash, Accounts Receivable, or related Finance ops.
• Experience supervising or leading regional/shared services teams.
• Strong SAP knowledge and O2C processes.
• Experience with process improvement or automation initiatives.
• Strong analytical, communication, and stakeholder management skills.
• Fluent or advanced English and Spanish.

Responsabilidades

• Lead daily O2C operations for LATAM and supervise the regional team.
• Collaborate with Sales, Finance, and Supply Chain to improve end-to-end customer experience.
• Provide guidance, coaching, and workload prioritization to the O2C team.
• Drive standardization and continuous improvement across LATAM O2C processes.
• Analyze KPIs to identify risks and opportunities.
• Act as the main escalation point and ensure timely issue resolution.

Conocimientos

Financial knowledge

SAP expertise

O2C processes

Process improvement

Stakeholder management

English & Spanish fluency

Educación

Bachelor's degree in Finance/Accounting/Business

Herramientas

SAP

Power BI

RPA

Lean Six Sigma

Descripción del empleo

Job Description:

Your Purpose and Impact at Mars

In this position, you will lead the daily Order to Cash (O2C) operations for LATAM, playing a fundamental role in supervising our talented team. You will operate in a dynamic, regional environment where you will have the autonomy to optimize processes, manage key relationships with customers and internal stakeholders, and ensure our operations are executed with accuracy and efficiency, driving a culture of continuous improvement and growth.

What are we looking for?

Essential Requirements (What is indispensable to start):

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

• Relevant professional experience in Order to Cash, Accounts Receivable, or related Finance operations.

• Previous experience supervising, coordinating, or leading teams, preferably in a regional or shared services environment.

• Strong working knowledge of SAP and Order to Cash processes.

• Demonstrated experience with process improvement, standardization, or automation initiatives.

• Strong analytical, communication, and stakeholder management skills.

• Fluent or advanced English and Spanish.

Desirable Requirements (These will be considered differentiators, but you can learn with us):

• Experience with SAP S/4HANA and digital tools like Power BI or RPA.

• Experience in finance transformation or migration projects.

• Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).

• Portuguese language skills.

What will be your key responsibilities?

• Collaborate actively with cross-functional teams like Sales, Finance, and Supply Chain to improve the end-to-end customer experience.

• Supervise and support the O2C team, providing guidance, coaching, and workload prioritization.

• Drive standardization and continuous improvement across all O2C processes for the LATAM region.

• Analyze key performance indicators (KPIs) to identify risks, bottlenecks, and improvement opportunities.

• Act as a key point of contact for escalations, ensuring effective communication and timely resolution of issues.

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.

• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.