Accounts Payable Associate – SAP & Process Improvement

DSV - Global Transport and Logistics; Ciudad de México; Presencial; MXN 201.000 - 312.000; Jornada completa

Descripción de la vacante

DSV - Global Transport and Logistics in Mexico City seeks an Accounting Assistant to support core Accounts Payable operations within the North America Shared Services team. You will handle a high volume of vendor and internal inquiries, researching and resolving invoice discrepancies in SAP to prevent payment delays.

The role emphasizes strong analytical skills, attention to detail, and cross-functional collaboration to maintain accurate financial records, manage vendor relationships, and ensure

Formación

• Bachelor's Degree in Accounting, Finance, or related field
• English proficiency at B2+ level or higher
• Strong customer service mindset
• Handle high-volume inquiries professionally and efficiently
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving abilities
• Attention to detail
• Ability to prioritize tasks, manage time effectively, and adapt in a fast-paced environment
• Proven ability to work cross-functionally and influence outcomes
• Proficiency in Microsoft Office Suite, including advanced Excel (PivotTables, VLOOKUP)
• Experience with SAP or similar ERP systems preferred

Responsabilidades

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Conocimientos

English proficiency (B2+)

Customer service mindset

Attention to detail

Analytical skills

Cross-functional collaboration

Educación

Bachelor's Degree in Accounting

Herramientas

SAP

Excel (PivotTables, VLOOKUP)

Descripción del empleo

DSV - Global Transport and Logistics in Mexico City seeks an Accounting Assistant to support core Accounts Payable operations within the North America Shared Services team. You will handle a high volume of vendor and internal inquiries, researching and resolving invoice discrepancies in SAP to prevent payment delays.

The role emphasizes strong analytical skills, attention to detail, and cross-functional collaboration to maintain accurate financial records, manage vendor relationships, and ensure