Account Manager

Jellyfish; Ciudad de México; Híbrido; MXN 156.240 - 178.560; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Savings fund

Custom work environment

Growth opportunities

Health insurance

Descripción de la vacante

Jellyfish, a leading digital marketing agency, is seeking an Account Manager in Digital Marketing to manage client relationships and drive business opportunities. The ideal candidate will possess strong sales and customer service skills, along with a passion for digital marketing. Join a collaborative environment that values diversity and empowers personal growth.

Formación

• 3+ years of experience as an Account Manager or in a similar role.
• Understanding of digital marketing tools like Google Ads and Facebook.
• Ability to work in a fast-paced environment.

Responsabilidades

• Support client lead in managing client accounts efficiently.
• Perform BAU tasks such as reporting and data auditing.
• Understand and discuss Jellyfish products with clients.

Conocimientos

Sales

Customer Service

Communication

Commercial Awareness

Digital Marketing

Herramientas

Google Ads

Facebook

Analytics

Descripción del empleo

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At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

We are looking for a competent Account Manager in Digital Marketing to find business opportunities and manage customer relationships. Reporting to our Client Partner, you'll be directly responsible for supporting the management of a client portfolio, ensuring you understand your clients goals and how our work delivers to support them. You will be experienced in sales and customer service.

Responsibilities

• You will support our client lead, or in specific cases be our client lead, looking for the efficient way of running your assigned client accounts, ensuring client teams are achieving expectations set out by our client lead.
• Responsible for independently performing BAU tasks, such as pacing, reporting, etc on your assigned client accounts, including data, technology auditing and contact report creation.
• You will understand and be able to discuss Jellyfish product/solutions provided with the client team. You will understand how they effects and impact the wider business.
• You will understand client management best practices.
• You will contribute towards the success of your hub, through maintaining high standards across everything you do
  
  

Qualifications

• 3+ years of proven experience as an Account Manager, or similar sales/customer service role
• Understanding of Google Ads, Facebook, GMP, Analytics value and operation
• Experience establishing communication and engagement with prospects and converse with confidence.
• Ability to work in a fast paced, dynamic environment and prioritise multiple demands
• Good commercial awareness
• A passion for digital and a desire to learn new skills

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learningwith unlimited online courses.

Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Advertising Services

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