Account Executive

Orbis

Aguascalientes

Híbrido

MXN 240.000 - 420.000

Jornada completa

hace 27 horas

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Descripción de la vacante

Orbis Agency busca un Account Executive para gestionar cuentas de clientes y coordinar proyectos desde la planificación hasta la entrega. La persona trabajará con equipos creativos y de marketing para lograr objetivos comerciales.

Se valora experiencia en marketing digital, gestión de campañas y capacidad para manejar múltiples clientes y deadlines, con excelentes habilidades de comunicación y negociación en un entorno dinámico.

Formación

Al menos 2 años de experiencia en gestión de cuentas, relaciones con clientes o rol similar.
Conocimiento de estrategias de marketing digital y gestión de campañas.
Capacidad para manejar varios clientes, cuentas y proyectos simultáneamente.

Responsabilidades

Gestionar cuentas de clientes y coordinar proyectos desde la planificación hasta la entrega.
Mantener una comunicación constante y profesional con los clientes para entender sus necesidades y objetivos.
Consolidar relaciones a largo plazo con clientes y presentar resultados y recomendaciones.
Preparar propuestas comerciales y presupuestos, y coordinar con equipos internos.
Colaborar con equipos creativos, de diseño, social y desarrollo web para ejecutar campañas.

Conocimientos

Gestión de cuentas

Marketing digital

Gestión de múltiples clientes

Habilidades de comunicación

Negociación

Gestión del tiempo

Pensamiento proactivo

Interpretación de necesidades del clan

Educación

Licenciatura en Marketing o campo relacionado

Herramientas

CRM

Trello

ClickUp

Descripción del empleo

Orbis Agency, with more than 15 years of experience, is looking for its nextAccount Executive.

Our agency works with clients across several Spanish-speaking countries, helping them achieve their business and communication goals through corporate identity design, social media management, audiovisual content, digital marketing, and product design.

This year,Merca2.0 recognized us as the leading digital marketing agency in Mexico’s Bajío region and ranked us amongTop 56 Marketing Agencies in Mexico.

General Information

Education: Bachelor’s degree in Marketing, Digital Marketing, E-commerce, or a related field. This is preferred but not mandatory.
Age: 28–45 years old.
Gender: Open to all applicants.

Required Skills and Experience

At least two years of experience in account management, customer relations, or a similar role.
Knowledge of digital marketing strategies and campaign management.
Ability to manage multiple clients, accounts, and projects simultaneously.
Excellent communication, presentation, and negotiation skills.
Ability to work under pressure, prioritize tasks, and meet deadlines.
Experience using CRM platforms and project management software such as Trello, ClickUp, or similar tools.
Strong organizational skills and attention to detail.
A proactive and solution-oriented approach.
Ability to understand client needs and translate them into clear objectives and actionable tasks for internal teams.
Experience preparing commercial proposals, budgets, or service quotations.

Key Responsibilities

Manage client accounts and coordinate their projects from planning through delivery.
Maintain consistent and professional communication with clients to understand their needs, expectations, and business objectives.
Build and strengthen long-term relationships with clients.
Prepare commercial proposals, service quotations, presentations, and project scopes.
Coordinate with internal creative, design, social media, marketing, and web development teams to implement campaigns and projects.
Assign and follow up on client requests, deliverables, and deadlines.
Monitor project progress and ensure that agreed-upon objectives and timelines are met.
Track campaign and project results and prepare reports for clients.
Present results, insights, and recommendations clearly and professionally.
Create, update, and maintain client accounts and records within the company’s CRM.
Identify opportunities to expand services, improve accounts, and increase client satisfaction.
Address client concerns and coordinate solutions before they affect the overall relationship.