Account Director: Renewal, Expansion & Exec Partnerships

Insiderone; Ciudad de México; Presencial; MXN 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ESOP

Training programs

Volunteering opportunities

Team retreats

Descripción de la vacante

Insider One in Mexico City is seeking an Account Director to lead renewals, manage executive stakeholders, and drive expansion and monthly recurring revenue through successful contract negotiations.

You will collaborate with Customer Success Managers, conduct Business Reviews, and nurture sponsor relationships to align Insider One product suites with client needs, while guiding upsell opportunities and ensuring top-tier customer experience.

Formación

• Strong communication skills in both written and spoken English and native language.
• Strategic thinking with excellent project management skills.
• Proven ability to drive decisions collaboratively and resolve conflicts.

Responsabilidades

• Participating in meetings with key stakeholders, onboarding kick-off and Business Review meetings.
• Discovering strategic needs of customers and setting goals to drive business impact.
• Analyzing stakeholder mapping and defining the strategy to optimize touchpoints.
• Owning renewal success and strategy to achieve commercial/contractual targets.
• Assisting sales with upselling and initiating opportunities with the right product and contact.
• Managing gross margin, renewal pricing and service level adjustments in the portfolio.
• Ensuring customer success realization and achieving NPS targets.

Conocimientos

Communication skills

Strategic thinking

Project management

Negotiation skills

Sales methodologies

Relationship building

Educación

University degree in Business/Marketing/Engineering

Herramientas

N/A

Descripción del empleo

Insider One in Mexico City is seeking an Account Director to lead renewals, manage executive stakeholders, and drive expansion and monthly recurring revenue through successful contract negotiations.

You will collaborate with Customer Success Managers, conduct Business Reviews, and nurture sponsor relationships to align Insider One product suites with client needs, while guiding upsell opportunities and ensuring top-tier customer experience.