Waiter at Azadea

Azadea Group; Kuwait; On-site; KWD 7,200 - 11,000; Full time

Job summary

Paul Café in Kuwait is seeking a full-time, on-site customer service staff member. You will welcome guests, present the menu, assist with selections, take orders and serve meals promptly while coordinating with kitchen and barista teams to ensure seamless operations.

The role requires English fluency, strong communication, teamwork, and a customer-focused mindset. Experience in hospitality and adaptability to a fast-paced environment is preferred.

Qualifications

• High School diploma or equivalent.
• Fluency in English; Arabic is a plus.
• Strong communication and teamwork skills.
• Customer-oriented mindset with a proactive attitude.

Responsibilities

• Greet customers, present menu, assist in selecting items, take orders and serve food timely.
• Coordinate with kitchen staff and barista to ensure satisfaction and smooth operations.
• Arrange table setups according to brand standards.
• Ensure friendly, professional service and report issues to the manager on duty.

Skills

Communication

Cultural awareness

Change adaptability

Customer focus

Driving to results

Initiative

Teamwork

Education

High School degree

Job description

This Full time on site position offers great opportunities for career growth.

Job Number: WAI001088

Job Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner.
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
• Arrange table set-ups before and after each customer according to the brand’s set standards.
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
• Collect bill payments from customers and hand them over to the cashier.

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Cultural Awareness: level 1
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Organization : Paul Café

Primary Location : Kuwait-Warehouse Mall

Schedule : Full-time