Guest Experience Waiter — Service & Teamwork

Azadea; Kuwait City; On-site; KWD 3,300 - 5,000; Full time

Job summary

Azadea in Kuwait City is looking for a customer service professional to welcome guests, present menus, and assist in selecting items, while taking orders and serving meals efficiently.

You will work closely with the kitchen and barista teams to ensure guest satisfaction, maintain brand standards for table setups, and guarantee friendly, timely service during busy periods.

You will also handle payments at the end of the meal and coordinate with other departments to keep operations running smoothly.

Qualifications

• High School Diploma or equivalent.
• 1-2 years in customer service in a similar role.
• Fluency in English; Arabic is a plus.
• Strong communication and customer-focused mindset.

Responsibilities

• Present customers upon arrival with the menu.
• Assist in their item selection.
• Take orders and serve food promptly.
• Communicate with kitchen staff and barista to ensure satisfaction.
• Arrange table set-ups according to brand standards.
• Ensure friendly, professional, timely service and report discrepancies.
• Collect payments and hand to the cashier.

Skills

English fluency

Arabic (plus)

Communication skills

Initiative

Teamwork

Change and adaptability

Customer focus

Driving and achieving results

Culture awareness

Education

High School Degree

Job description

Azadea in Kuwait City is looking for a customer service professional to welcome guests, present menus, and assist in selecting items, while taking orders and serving meals efficiently.

You will work closely with the kitchen and barista teams to ensure guest satisfaction, maintain brand standards for table setups, and guarantee friendly, timely service during busy periods.

You will also handle payments at the end of the meal and coordinate with other departments to keep operations running smoothly.