Waiter

Azadea; Kuwait City; On-site; KWD 3,300 - 5,000; Full time

Job summary

Azadea in Kuwait City is looking for a customer service professional to welcome guests, present menus, and assist in selecting items, while taking orders and serving meals efficiently.

You will work closely with the kitchen and barista teams to ensure guest satisfaction, maintain brand standards for table setups, and guarantee friendly, timely service during busy periods.

You will also handle payments at the end of the meal and coordinate with other departments to keep operations running smoothly.

Qualifications

• High School Diploma or equivalent.
• 1-2 years in customer service in a similar role.
• Fluency in English; Arabic is a plus.
• Strong communication and customer-focused mindset.

Responsibilities

• Present customers upon arrival with the menu.
• Assist in their item selection.
• Take orders and serve food promptly.
• Communicate with kitchen staff and barista to ensure satisfaction.
• Arrange table set-ups according to brand standards.
• Ensure friendly, professional, timely service and report discrepancies.
• Collect payments and hand to the cashier.

Skills

English fluency

Arabic (plus)

Communication skills

Initiative

Teamwork

Change and adaptability

Customer focus

Driving and achieving results

Culture awareness

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu
• assist in their item selection
• take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand s set standards
• Make sure the staff is providing a friendly professional and timely service at all times and report immediately any discrepancies customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Requirements

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Cultural Awareness: level 1
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2