Front-of-House Team Lead

Azadea Group; Shalehat Dba'ayeh; On-site; KWD 6,000 - 9,000; Full time

Job summary

Azadea Group in Kuwait is seeking a Head Waiter to supervise waiters, waitresses, and runners across designated sections, ensuring timely, high-quality service. You will guide daily operations, handle customer interactions, and ensure adherence to brand standards in a dynamic restaurant setting.

The role requires a technical hospitality degree, 2–4 years in F&B operations, and fluency in English; Arabic is a plus.

Qualifications

• Fluency in English; Arabic fluency is a plus.
• Two to four years of experience in F&B operations or a similar role.
• Technical degree in Hospitality Management or related field.

Responsibilities

• Recommend food and beverages to customers, take their orders, and communicate them to kitchen staff.
• Supervise and serve food and beverages to ensure outstanding customer service.
• Handle bill payments, address complaints, and elevate complex issues to the manager.
• Oversee execution of food preparation techniques and report non-conformities.
• Prepare and send daily orders to replenish items; conduct weekly/monthly counts.
• Participate in opening/closing procedures, count and record tips, adhere to standards.
• Support in achieving brand shop targets and provide staff coaching as needed.

Skills

English

Arabic

Education

Technical degree in Hospitality Management

Job description

Azadea Group in Kuwait is seeking a Head Waiter to supervise waiters, waitresses, and runners across designated sections, ensuring timely, high-quality service. You will guide daily operations, handle customer interactions, and ensure adherence to brand standards in a dynamic restaurant setting.

The role requires a technical hospitality degree, 2–4 years in F&B operations, and fluency in English; Arabic is a plus.