Senior Workshop Control Leader - Auto Maintenance

Al Sayer Group; Kuwait; On-site; KWD 7,800 - 12,000; Full time

Job summary

Al-Sayer Group in Kuwait is seeking a Garage Operations Supervisor to oversee daily workshop activities, ensuring efficient use of manpower, tools and resources to achieve productivity, quality and safety targets. You will supervise technicians, manage work assignments, and ensure timely vehicle delivery while maintaining high service standards.

The role requires strong diagnostic and repair knowledge, hands-on leadership, and experience with DMS and MS Office.

Qualifications

• At least 5 years of experience in automotive workshop operations, including a minimum of 2 years in a supervisory role.
• Strong knowledge of vehicle diagnostics, repair procedures, preventive maintenance, and workshop best practices.
• Team supervision experience: allocating work, monitoring productivity, and ensuring repair quality.
• Operational knowledge: customer service standards, workshop KPIs, and efficiency.
• Systems proficiency: experience using DMS and Microsoft Office applications.

Responsibilities

• Assist the Garage Manager in implementing operational improvements and ensuring efficient garage activities.
• Oversee daily section operations by optimizing manpower and workshop resources, assigning work to technicians, and ensuring productivity, quality, and timely vehicle delivery.
• Oversee maintenance of equipment and tools; take corrective and preventive action as required.
• Inspect customer vehicles to identify damage, abnormal noise, or mechanical faults, and provide guidance to technicians.
• Monitor workshop activities through inspections and quality checks; ensure compliance with procedures and service standards.
• Collaborate with Al-Sayer Group garages for warranty and technical information.
• Coordinate with Service Advisors to obtain approvals for repairs and recommend replacement vehicles when needed.
• Monitor WIP reports, investigate delays, and provide timely updates to the Garage Head.
• Suggest cost-control initiatives to optimize maintenance and garage expenses.
• Liaise with Warehouse staff to maintain stock and order parts for daily garage needs.
• Ensure repairs are diagnosed, completed to manufacturer standards, and pass quality inspection before delivery.
• Maintain safety requirements (HSE, ISO) and keep workshop clean with 5S standards.

Skills

Vehicle diagnostics

Supervisory experience

Workshop operations

Customer service standards

KPIs & efficiency

Education

Diploma (12th Standard + 2-3 years diploma)

Tools

DMS

MS Excel

MS Word

Job description

Al-Sayer Group in Kuwait is seeking a Garage Operations Supervisor to oversee daily workshop activities, ensuring efficient use of manpower, tools and resources to achieve productivity, quality and safety targets. You will supervise technicians, manage work assignments, and ensure timely vehicle delivery while maintaining high service standards.

The role requires strong diagnostic and repair knowledge, hands-on leadership, and experience with DMS and MS Office.