Senior Multi-Unit F&B Operations Leader

Jai Hr Management Consultancy Services; Kuwait City; Presencial; KWD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Shamiya International Catering in Kuwait is seeking an experienced Deputy Operations Manager for F&B to oversee approximately 15 outlets, a Central Kitchen, and multiple virtual brands in Kuwait.

The ideal candidate will have extensive multi-unit restaurant or QSR operations experience, strong leadership capabilities, commercial awareness, and a proven track record in managing Area Managers, improving profitability, maintaining operational standards, and executing new outlet openings.

Formación

• 10+ years in F&B or multi-unit operations.
• Experience overseeing 10+ outlets or multi-site operation.
• Experience managing Area Managers and outlet leadership teams.

Responsabilidades

• Oversee day-to-day operations across all outlets, virtual brands, and the Central Kitchen.
• Manage and monitor Area Managers, Central Kitchen Manager, and Outlet Head Chefs.
• Establish and enforce SOPs, service standards, food safety, hygiene, and operational compliance.
• Monitor sales, food costs, labour costs, wastage, inventory, and outlet-level P&L performance.
• Lead new outlet openings, including pre-opening planning, recruitment coordination, training, systems setup, and launch execution.
• Handle escalated employee issues, disciplinary matters, performance management, and workforce planning.
• Coordinate with Supply Chain, Finance, HR, and Culinary teams to improve operational efficiency.
• Manage relationships and negotiations with suppliers, landlords, delivery aggregators, and service providers.
• Implement operational KPIs, audits, dashboards, and regular performance reviews.
• Identify operational gaps, implement corrective actions, and ensure consistent standards across all locations.

Conocimientos

Leadership

P&L management

Food cost control

Inventory control

Negotiation skills

Regulatory compliance

New outlet openings

KPI monitoring

Team management

Herramientas

POS systems

Reporting tools

Descripción del empleo

Shamiya International Catering in Kuwait is seeking an experienced Deputy Operations Manager for F&B to oversee approximately 15 outlets, a Central Kitchen, and multiple virtual brands in Kuwait.

The ideal candidate will have extensive multi-unit restaurant or QSR operations experience, strong leadership capabilities, commercial awareness, and a proven track record in managing Area Managers, improving profitability, maintaining operational standards, and executing new outlet openings.