Operation Manager - Coffee Shop / Kuwait

Career Land Center, LLC; Kuwait; On-site; KWD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive salary package

Transportation provided

Medical insurance

Paid annual leave

Airfare/flight benefits

Visa/work permit support

Relocation assistance

Other benefits included in employment

Job summary

Career Land Center (CLC Staffing) is seeking an experienced Operations Manager to lead daily operations for a large hospitality group in Kuwait. The role emphasizes strong leadership in coffee brands and/or F&B, ensuring service standards and efficiency across outlets.

You will oversee teams, monitor costs, and drive improvements while maintaining high customer service and quality. Relocation to Kuwait is required and prior hospitality-management background is essential.

Qualifications

• Proven experience as an Operations Manager or similar senior operational role.
• Strong experience within a coffee brand, café group, or F&B company.
• Previous hospitality management experience.
• Strong leadership and team-management skills.
• Good understanding of F&B operations, customer service, and business performance.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple locations or teams is an advantage.
• Strong communication and interpersonal skills.
• Professional approach and ability to work in a fast-paced environment.
• Willingness to relocate to Kuwait.

Responsibilities

• Oversee day-to-day operations across coffee and F&B outlets.
• Lead, supervise, and motivate operational teams.
• Ensure excellent customer service and consistent quality standards.
• Monitor operational performance, productivity, and costs.
• Ensure compliance with company policies, food safety, and operational procedures.
• Identify operational issues and implement practical solutions.
• Work closely with senior management to achieve business objectives.
• Support staff training, performance management, and development.
• Monitor inventory, supplies, and operational resources.
• Prepare operational reports and provide recommendations to management.
• Help improve processes, efficiency, and overall business performance.

Skills

Leadership

Team management

Customer service

F&B operations

Operations improvement

Cost control

Training & development

Staff scheduling

Job description

Career Land Center (CLC Staffing) is hiring an experienced Operations Manager for a large hospitality group in Kuwait.

We are looking for an experienced Operations Manager with a strong background in coffee brands and/or F&B companies. The successful candidate will oversee daily operations, lead teams, maintain service standards, and support the continued growth and efficiency of the business.

Key Responsibilities

• Oversee day-to-day operations across coffee and F&B outlets.
• Lead, supervise, and motivate operational teams.
• Ensure excellent customer service and consistent quality standards.
• Monitor operational performance, productivity, and costs.
• Ensure compliance with company policies, food safety, and operational procedures.
• Identify operational issues and implement practical solutions.
• Work closely with senior management to achieve business objectives.
• Support staff training, performance management, and development.
• Monitor inventory, supplies, and operational resources.
• Prepare operational reports and provide recommendations to management.
• Help improve processes, efficiency, and overall business performance.

Requirements

• Proven experience as an Operations Manager or similar senior operational role.
• Strong experience within a coffee brand, café group, or F&B company.
• Previous hospitality management experience.
• Strong leadership and team-management skills.
• Good understanding of F&B operations, customer service, and business performance.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple locations or teams is an advantage.
• Strong communication and interpersonal skills.
• Professional approach and ability to work in a fast-paced environment.
• Willingness to relocate to Kuwait.

Benefits

• Competitive salary package
• Transportation provided
• Medical insurance
• Paid annual leave
• Airfare/flight benefits according to employment terms
• Employment visa/work permit support
• Relocation support according to employer policy
• Other benefits included in the employment package
• Opportunity to work with a large hospitality group in Kuwait