Multi-Outlet Restaurant Ops Manager Kuwait

Jai Hr Management Consultancy Services; Kuwait; On-site; KWD 19,000 - 28,000; Full time

Benefits offered by this job

Restaurant chain experience optional

Job summary

Jai Hr Management Consultancy Services in Kuwait is seeking an experienced Area Manager – Operations to oversee multiple restaurant outlets within a defined cluster. You will lead restaurant managers and teams, drive sales, ensure food safety, SOP compliance, and operational excellence across all units.

You will monitor performance, implement improvements, coordinate with Central Kitchen, Supply Chain, and maintenance teams, and report to senior management.

Qualifications

• Bachelor's degree in Business Administration or Hospitality Management.
• 5–8 years of experience in restaurant operations, preferably multi-outlet.
• Experience as Area/Cluster/Regional Operations Manager or Senior Restaurant Manager.
• Experience in QSR chains or central kitchen operations preferred.
• Strong knowledge of SOPs, food safety, hygiene, cash control, POS systems, and sales management.

Responsibilities

• Oversee daily operations of multiple restaurant outlets.
• Supervise Restaurant Managers, Shift Managers, and kitchen/FOH teams.
• Ensure SOPs, hygiene, food safety, and compliance with regulations.
• Monitor sales performance and drive targets across outlets.
• Conduct regular audits of cash handling, POS, inventory, and procedures.
• Coordinate with Central Kitchen, Supply Chain, Accounts, and Maintenance.
• Address customer complaints and escalations promptly.
• Visit outlets regularly and prepare operations reports.

Skills

Multi-outlet operations

Team leadership

Sales management

SOP compliance

Cash handling

Communication

Problem solving

Education

Bachelor's degree in Business Administration/Hospitality Management or related field

Job description

Jai Hr Management Consultancy Services in Kuwait is seeking an experienced Area Manager – Operations to oversee multiple restaurant outlets within a defined cluster. You will lead restaurant managers and teams, drive sales, ensure food safety, SOP compliance, and operational excellence across all units.

You will monitor performance, implement improvements, coordinate with Central Kitchen, Supply Chain, and maintenance teams, and report to senior management.