Senior IT Infrastructure & Cloud Engineer

stc Kuwait; Kuwait City; On-site; KWD 8,000 - 14,000; Full time

Job summary

e-Portal is actively recruiting for the role of SI Senior Computing Engineer.

You will design, implement, and support computing infrastructures across multiple customer environments, including servers, storage, hypervisors, operating systems, cloud platforms, backup solutions, and hyper‑converged infrastructure (HCI) and ensures SLA compliance through preventive maintenance, proactive monitoring, and advanced L3 troubleshooting by collaborating with clients, vendors, and cross‑functional teams,

Qualifications

• Bachelor's degree in computer science, Information Security, or related field.
• 5-7 years of experience in IT infrastructure and engineering.

Responsibilities

• Design, implement, and support IT infrastructure including servers, storage, cloud platforms, HCI, and backup solutions.
• Ensure system reliability through monitoring, preventive maintenance, and advanced (L3) troubleshooting while meeting SLA requirements.
• Collaborate with clients, vendors, and internal teams to deliver integrated and successful solutions.
• Track progress, manage tickets, monitor KPIs, and prevent SLA breaches through effective workload management.
• Mentor junior engineers, maintain documentation, and contribute to technology planning.

Skills

IT infrastructure design

L3 troubleshooting

Cloud platforms

HCI

Education

Bachelor's in CS/InfoSec

Job description

e-Portal is actively recruiting for the role of SI Senior Computing Engineer.

You will design, implement, and support computing infrastructures across multiple customer environments, including servers, storage, hypervisors, operating systems, cloud platforms, backup solutions, and hyper‑converged infrastructure (HCI) and ensures SLA compliance through preventive maintenance, proactive monitoring, and advanced L3 troubleshooting by collaborating with clients, vendors, and cross‑functional teams,