Restaurant Partnerships Manager - Kuwait Growth & Retention

سنونو; Kuwait City; Presencial; KWD 10 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Global vibes

Brain boosters

Builder’s playground

Flexible time off

Agile processes

Resumo da oferta

Snoonu Kuwait is seeking an Account Manager – Restaurants to own a portfolio of restaurant partners across Kuwait, serving as the primary point of contact and driving partner performance on the Snoonu platform.

You will analyze performance metrics, identify growth opportunities, plan promotions, and collaborate with internal teams to ensure partner success. Fluency in Arabic and English is required, and 2–4 years in account management or related roles will help you thrive.

Qualificações

• 2–4 years of experience in account management, sales, partner success, business development, or client relationship roles.
• Experience with restaurants, F&B, food delivery, e-commerce, or related industries is preferred.
• Strong communication and interpersonal skills with a consultative approach to managing partners.

Responsabilidades

• Own and manage a portfolio of restaurant partners across Kuwait.
• Build strong, long-term relationships with restaurant partners and serve as their primary point of contact.
• Monitor partner performance metrics such as orders, GMV, conversion, ratings, and customer engagement.
• Proactively identify growth opportunities and work with partners to improve their performance on the Snoonu platform.
• Collaborate with restaurant partners to plan promotions, campaigns, menu updates, and other initiatives that drive sales.
• Identify opportunities for upselling, cross-selling, and increasing partner investment on the platform.
• Resolve partner issues, escalations, and operational challenges quickly and professionally.
• Conduct regular business reviews with partners to align on performance, targets, and growth plans.
• Support partner onboarding, engagement, and adoption of Snoonu’s platform and commercial solutions.
• Collaborate with internal teams including Marketing, Operations, Finance, and Partner Support to ensure partner success.
• Stay updated on the Kuwait F&B market, competitor activity, and restaurant trends to identify new commercial opportunities.

Conhecimentos

Account management

Partner relationships

Sales

Data analysis

Negotiation

Communication

CRM tools

Ferramentas

CRM systems

Dashboard analytics

Descrição da oferta de emprego

Snoonu Kuwait is seeking an Account Manager – Restaurants to own a portfolio of restaurant partners across Kuwait, serving as the primary point of contact and driving partner performance on the Snoonu platform.

You will analyze performance metrics, identify growth opportunities, plan promotions, and collaborate with internal teams to ensure partner success. Fluency in Arabic and English is required, and 2–4 years in account management or related roles will help you thrive.