Restaurant Branch Manager - Lead Operations & Sales

BON GROUP THE CHOCOLATE BAR; Mubarak Al-Kabeer; On-site; KWD 12,000 - 20,000; Full time

Job summary

BON GROUP THE CHOCOLATE BAR in Kuwait is seeking an experienced Branch Manager to lead operations of a restaurant branch in Salmiya. The role requires directing daily activities, achieving sales targets, and ensuring top-tier service and compliance with safety standards.

Ideal candidate has 5+ years in restaurant management, strong leadership, and fluency in English and Arabic. Lebanese/GCC experience is a plus; halal operations and quality control are valued strengths.

Qualifications

• Bachelor’s degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.

Responsibilities

• Manage the complete day-to-day operations of the branch.
• Lead, motivate, and develop the restaurant team to achieve operational and sales targets.
• Ensure excellent customer service and maintain high service standards.
• Monitor sales, food cost, labor cost, wastage, and overall branch profitability.
• Ensure compliance with food safety, hygiene, and company SOPs.
• Manage staff scheduling, attendance, performance, and discipline.
• Handle customer feedback and resolve operational issues effectively.
• Drive sales and implement initiatives to improve branch performance.
• Maintain high standards of cleanliness, product quality, and presentation.
• Prepare and monitor branch KPIs and operational reports.

Skills

Leadership

Communication

Problem-solving

Restaurant Operations

Team Development

Education

Bachelor’s degree or Diploma in Hospitality Management/Hotel Management/Business Administration

Job description

BON GROUP THE CHOCOLATE BAR in Kuwait is seeking an experienced Branch Manager to lead operations of a restaurant branch in Salmiya. The role requires directing daily activities, achieving sales targets, and ensuring top-tier service and compliance with safety standards.

Ideal candidate has 5+ years in restaurant management, strong leadership, and fluency in English and Arabic. Lebanese/GCC experience is a plus; halal operations and quality control are valued strengths.