Reservation Agent

Grand Hyatt; Kuwait City; On-site; KWD 54,000 - 94,000; Full time

Job summary

Grand Hyatt Kuwait City is seeking a Reservation Agent to help ensure the efficient operation of the Reservations Department in line with Hyatt's corporate strategies and brand standards.

The role involves assisting in smooth daily operations within the Rooms Division and meeting guest and owner expectations.

Qualifications

• A relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in hotel operations.
• Native level Arabic skills required.

Responsibilities

• Assist in the smooth and efficient running of the Reservation Department within the Rooms Division.
• Support the Reservations team to meet guest and owner expectations in line with Hyatt standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism degree

Job description

Summary

As a Reservation Agent, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

Organization- Grand Hyatt Kuwait City

Summary

As a Reservation Agent, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Reservation Agent is responsible to assist in the smooth and efficient running of the Reservation Department within the Rooms Division

Qualifications

The potential candidate must ideally have:

• A relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.
• Native level Arabic skills required