Reservation Agent

Hyatt; Kuwait City; On-site; KWD 8,900 - 13,000; Full time

Job summary

Hyatt is seeking a Reservation Agent to support efficient operations of the Reservations Department in line with Hyatt's brand standards and corporate strategies. The role focuses on delivering high-quality guest service and ensuring smooth interactions for guests and owners within the Rooms Division.

The ideal candidate will hold a relevant hospitality or tourism management qualification, have at least two years in hotel operations, and demonstrate strong problem-solving, administrative and

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good problem solving, administrative and interpersonal skills.
• Native level Arabic skills.

Responsibilities

• Assist with efficient running of Reservation Department in line with corporate strategies and brand standards.
• Help in smooth running of Reservation Department within Rooms Division.
• Meet employee, guest and owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Arabic (native)

Education

Hospitality or Tourism management degree/diploma

Job description

As a Reservation Agent, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Reservation Agent is responsible to assist in the smooth and efficient running of the Reservation Department within the Rooms Division

The potential candidate must ideally have:

• A relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.
• Native level Arabic skills required