Regional CSM: Drive SMB Software Growth & Retention

Simpl!t ME; Gouvernement Hawalli; On-site; KWD 18,567 - 29,398; Full time

Benefits offered by this job

Vacation, Sick, and Holiday paid leave

Pre-tax commuter benefits

Brand-name product discounts

Sponsored events

Sport activity reimbursement

Coffee and snacks provided

Job summary

Simpl!t ME is seeking a Customer Success Manager (CSM-Intermediate) to drive retention and expansion by selling management software and ensuring customer satisfaction. The role targets clients from small proprietorships to large enterprises in the MENA or APAC region, with monthly targets to meet.

The position emphasizes proactive problem-solving, collaboration with consultants, and ongoing learning across diverse industries.

Qualifications

• Bachelor degree, or higher.
• Strong knowledge in IT industries.

Responsibilities

• Achieve monthly targets.
• MENA or APAC region focus.
• Drive customer satisfaction and retention.

Skills

Strong IT industry knowledge

Customer-centric mindset

Education

Bachelor degree or higher

Job description

Simpl!t ME is seeking a Customer Success Manager (CSM-Intermediate) to drive retention and expansion by selling management software and ensuring customer satisfaction. The role targets clients from small proprietorships to large enterprises in the MENA or APAC region, with monthly targets to meet.

The position emphasizes proactive problem-solving, collaboration with consultants, and ongoing learning across diverse industries.