Pre-Sales Consultant

ProgressSoft Corporation; Kuwait City; On-site; KWD 18,000 - 30,000; Full time

Job summary

ProgressSoft Corporation in Kuwait City seeks a Pre-Sales Consultant who will advise the Business Development & Sales teams on large, complex deals, addressing technical and product questions and showing how to implement ProgressSoft’s systems effectively.

You will be a product specialist with deep understanding of all product integrations and enterprise features, ready to travel up to 30% to engage with customers across geographies.

Qualifications

• Fluency in Arabic and English is required.
• Strong communication and presentation skills.
• Ability to create solution scopes and proposals.
• Experience coordinating RFI/RFP processes.
• Knowledge of payments landscape is preferred.
• Willingness to travel up to 30%.

Responsibilities

• Work closely with sales/business development team to explore sales opportunities for company’s product suite.
• Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
• Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
• Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
• SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
• Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
• Generate product demo scripts & scenarios and orchestration of product demo/workshop.
• Manage, coordinate and execute complete bidding process of RFI and RFPs.
• Develop statement of work and other contractual documents as required.
• Complete any other tasks that may reasonably be required from time to time.

Skills

Arabic fluency

English fluency

Communication skills

Pre-sales experience

Stakeholder management

Travel readiness

Job description

Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.

Responsibilities

• Work closely with sales/business development team to explore sales opportunities for company’s product suite.
• Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
• Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
• Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
• SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
• Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
• Generate product demo scripts & scenarios and orchestration of product demo/workshop.
• Manage, coordinate and execute complete bidding process of RFI and RFPs.
• Develop statement of work and other contractual documents as required.
• Complete any other tasks that may reasonably be required from time to time.

Requirements

• Fluency in Arabic and English is a must.
• Self-Initiation and know-how-to-know skills.
• High level of performance.
• Outstanding leadership qualities and team building skills.
• Excellent communication capabilities.
• Creative problem-solving skills.
• Detail oriented and highly organized.
• Excellent follow-up skills.
• Bold travel schedule (up to 30%).
• Strong written and verbal communication skills to represent the company in a favorable manner.
• Highly motivated and able to influence and motivate others.
• Ability to work under pressure.
• Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
• Good knowledge of global real-time, rails, retail payments and payments landscape.
• Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
• Good knowledge of the Kuwait and GCC banking and payments landscape is highly preferred.
• Hands on experience to preparing power point presentations, document and analysis report.
• Ability to initiate conversations and make a lasting impact.
• Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.