Online Account Executive – Restaurants

سنونو; Kuwait City; On-site; KWD 6,500 - 10,000; Full time

Benefits offered by this job

Global team

Learning budget

Autonomy

Flexible time off

Agile environment

Job summary

Snoonu is seeking an Online Account Executive - Restaurants in Kuwait to manage and grow relationships with food partners across Kuwait, drive engagement, support onboarding, and help partners improve performance on the platform. You will coordinate with internal teams, handle partner requests, monitor performance, and contribute to campaigns and growth initiatives in a fast-paced environment.

You will work with English and Arabic-speaking partners, emphasize strong communication, and own

Qualifications

• 1-3 years of experience in account management, sales, customer success or similar client-facing role.
• Experience in food delivery, ecommerce, hospitality or restaurant industry is a plus.
• Bachelor's degree in Business, Marketing, Economics, or related field preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Manage and grow a portfolio of food partners across Kuwait.
• Be the key contact for partners, ensuring strong communication and engagement.
• Support partner onboarding, training, and ongoing platform adoption.
• Handle partner requests, troubleshooting, and issue resolution.
• Monitor partner performance and identify opportunities for growth and engagement.
• Collaborate with internal teams to ensure smooth operations and partner satisfaction.
• Support marketing campaigns, promotions, and growth initiatives with partners.
• Prepare account updates and performance insights for business decisions.
• Conduct regular online partner meetings and business reviews.

Skills

Account management

Sales

Customer success

Business development

Partnership management

Communication

Relationship-building

English

Arabic

Negotiation

Presentation

Problem solving

Data analysis

Multitasking

Education

Bachelor's degree in Business, Marketing, Economics, or related field

Tools

CRM tools

Job description

Welcome to Your Next Adventure!

As an Online Account Executive - Restaurants, you will play an important role in managing and growing relationships with food partners across Kuwait. You will support partner success by building strong relationships, driving engagement, coordinating with internal teams, and helping partners improve their performance on the platform. This role is ideal for someone who enjoys working with customers, solving problems, identifying growth opportunities, and being part of a fast-paced commercial environment.

What You’ll Get Your Hands On

• Manage and support a portfolio of food partners across Kuwait
• Act as a key point of contact for partners, ensuring strong communication and engagement
• Build and maintain positive relationships with restaurant partners and key stakeholders
• Support partner onboarding, training, and ongoing platform adoption
• Handle day-to-day partner requests, troubleshooting, and issue resolution
• Monitor partner performance and identify opportunities to improve growth and engagement
• Work closely with internal teams to ensure smooth operations and strong partner satisfaction
• Support the execution of marketing campaigns, promotions, and growth initiatives with partners
• Identify opportunities to increase partner engagement, sales, and overall platform performance
• Prepare account updates, reports, and performance insights to support business decisions
• Conduct regular online partner meetings and business reviews
• Manage partner communication and follow-ups through online channels
• Support commercial activities, negotiations, and partner growth initiatives when required

The Magic You Bring

• 1-3 years of experience in account management, sales, customer success, business development, or a similar client-facing role
• Experience in food delivery, e-commerce, hospitality, restaurants, or a similar industry is a plus
• Bachelor's degree in Business, Marketing, Economics, or a related field is preferred
• Strong communication and relationship-building skills
• Customer-focused mindset with the ability to understand and respond to partner needs
• Commercial awareness and willingness to identify and drive growth opportunities
• Strong problem-solving skills and ability to manage multiple priorities
• Comfortable working with data, reports, and performance tracking
• Comfortable managing partner relationships and meetings remotely
• Ability to work independently in a fast-paced and dynamic environment
• Good negotiation and presentation skills
• Strong ownership, accountability, and attention to detail
• Proficiency in English and Arabic
• Strong knowledge of the Kuwait food and restaurant market is a plus

Inside Snoonu's Universe

Snoonu is Qatar's homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We're Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We're On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Be Customer Obsessed: "Focus on the customer and all else will follow."

Act with Integrity: "We are honest, ethical, and trustworthy in everything we do."

Be Curious and Creative: "We constantly innovate and create solutions to bring a lasting positive impact."

Lead by Example and Take Ownership: "Be the change you want to see and take ownership."

Work Smart and Deliver Results: "You can do more by doing less, better, and faster."

It's All About People: "Be a team player; together we are stronger."

Real Builders Ship: "We turn ideas into products, plans into action, and challenges into opportunities."

Perks & Worklife Magic At Snoonu

Global Vibes - Collaborate with a worldwide crew.

Brain Boosters - Learning budgets, access to courses, and tools for your growth.

Builder's Playground - Own your tasks, own your path! We're big on autonomy.

Flexible Time Off - We take recharging seriously. Generous leave and wellness policies.

Agile Everything - Scrum isn't a buzzword here. It's how we roll, from product to ops.

Great Place to Work® Certified

We're certified as a Great Place to Work®, a recognition that celebrates a culture we've built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don't just build apps. We're committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we're always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn't Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We're proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Stay in the loop—connect with us on LinkedIn!