Multi-Store Grocery Operations Leader (Kuwait)

Keemart; Kuwait City; On-site; KWD 24,000 - 36,000; Full time

Job summary

Keemart is seeking an experienced Operations Manager / Area Manager to oversee dark store operations across Kuwait. The role requires managing multiple stores, leading operational teams, and driving performance in inventory management, order fulfilment, product availability, and customer experience.

You will implement standardized processes, optimize efficiency, and support expansion in the Kuwaiti market while ensuring food safety and compliance.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, Supply Chain Management, or related field.
• Minimum 5 years in grocery retail operations; 2+ years in managerial/multi-store role.
• Proven experience managing multiple stores and ensuring operational excellence.
• Strong knowledge of FIFO/FEFO, inventory control, and fresh food handling.
• Fluent in English; Arabic a plus.

Responsibilities

• Oversee daily operations of multiple dark stores across Kuwait.
• Manage end-to-end grocery operations including receiving, storage, replenishment, and fulfillment.
• Drive inventory accuracy, shrinkage control, and expiry date monitoring.
• Monitor KPIs and improve order fulfilment time, picking accuracy, and customer satisfaction.
• Lead, coach, and develop store managers and teams.
• Collaborate with supply chain, procurement, merchandising, and last-mile teams.
• Assist in launching new dark stores and ramping up operations.
• Ensure food safety and regulatory compliance across all locations.

Skills

Operations management

Grocery retail

Leadership

Inventory management

Education

Bachelor's degree in Business Administration / Retail Management

Job description

Keemart is seeking an experienced Operations Manager / Area Manager to oversee dark store operations across Kuwait. The role requires managing multiple stores, leading operational teams, and driving performance in inventory management, order fulfilment, product availability, and customer experience.

You will implement standardized processes, optimize efficiency, and support expansion in the Kuwaiti market while ensuring food safety and compliance.