Motor Manager - Kuwait

Arabia Insurance Company; Gouvernement Hawalli; On-site; KWD 90,000 - 120,000; Full time

Job summary

Arabia Insurance Company is seeking a Motor Manager to lead the Motor Department, ensure adherence to underwriting guidelines, and drive profitable growth through risk assessment and market intelligence. The role requires strong coordination with brokers, agents, and internal teams to sustain performance and compliance.

The ideal candidate will oversee premiums negotiation, tariff adherence, data accuracy, and reporting to senior management, while shaping strategy and achieving department

Qualifications

• Bachelor’s degree in business administration or insurance studies. (10)
• CII certification is a plus. (6)
• 10+ years in the Insurance industry, with at least 5 in Motor and supervising a team. (8)

Responsibilities

• Lead and implement Motor Department policies and procedures.
• Perform risk assessments and ensure quotes meet terms and conditions.
• Prepare offers and ensure complete documentation for quoting.
• Negotiate premiums and terms for standard and non-standard risks.
• Maintain accurate records and feed data into the system.
• Provide monthly reports to Country Manager on Motor activities.
• Improve department production and market share while meeting budget.

Skills

Risk assessment

Team supervision

Underwriting guidelines

Market intelligence

Negotiation

Quality assurance

Education

Bachelor’s degree in business administration or insurance studies

CII certification

Job description

JOB SUMMARY

Motor Manager leads the motor department and makes sure that there is proper implementation of Underwriting Guidelines and Authority Limits. Performs regular Risk Assessment and Quality Assurance reviews. Promotes Motor Insurance and seeks new opportunities to maintain profitable growth. Gathers Market Intelligence and provides the Management with regular updates on new products, rating trends, services, and technology to reshape the value proposition. Implements Motor Strategy and achieves objectives & budget (Top / bottom Line, KPI’s).

DUTIES & RESPONSIBILITIES

1. Ensure proper implementation of the Motor Department Policies and Procedures and recommends changes for improvement
2. Examine insurance proposals and perform risk assessments according to the likelihood of claims.
3. Prepare offers and ensure that all documents are complete and that all requirements are in accordance with the terms and conditions that enable him to quote
4. Ensure proper implementation of tariff and renewal rules
5. Works closely with the motor claims team (loss ratio, severity, Jumbo claims, new practices…
6. Gather and assesses information related to client profile, and ensure balance between attracting and retaining customers
7. Negotiate premiums and terms for non-standard risks with internal and external customers, and ensure that premiums are competitive, and accounts remain profitable
8. Keep detailed and accurate records and ensure proper and adequate feeding of data into the computer system
9. Issue quotes as per UW guidelines and agreed upon SLAs
10. Prepare monthly report to Country Manager regarding the production activities of the Motor Department
11. Responsible for improving the department production and achieve the department target, objectives and increase market share.
12. Handle relationship management and establish of consistent department performance dashboards.
13. Identify and implement further workforce opportunities to improve quality and drive efficiency.
14. Ensure that Motor Department plan deliverables are met and that they meet current and future business needs
15. Ensure that Motor Department status and issues are communicated to the Country manager
16. Monitors the services rendered to customers by his department’s staff and works on total customers’ satisfaction.
17. Communicate renewal list well in advance to producers
18. Handle market facing activities (regular visits to brokers, agents, partners, and direct customers) and research new products, opportunities, tariffs, commissions, and trends
19. Keep an eye on any regulatory updates and make sure to share with the HO Technical team
20. Handle referrals as per agreed upon SLAs and authority limits
21. Assist other stakeholders in building the annual budget and do the proper follow up
22. Approve the annual leaves of his/her staff and ensures replacement during staff absence
23. Determine the training needs of his/her staff
24. Monitor, guide and evaluate the performance of his/her staff
25. Attend seminars as per the approved budget
26. Prepare the renewal notice on monthly basis, as per TAT defined in the SLA
27. Provide orientation and on the job training of new employees and trainees
28. Comply with Arabia Code of Conduct
29. Perform other duties as assigned

EDUCATION

• Bachelor’s degree in business administration or insurance studies.
• CII certification is a plus

NATIONALITY REQUIREMENT

This position is designated for Kuwaiti nationals in accordance with applicable Kuwait nationalization requirements

EXPERIENCE & KNOWLEDGE

• At least 10 years’ experience in the Insurance industry minimum 5 of them in the Motor line and supervising a team
• Considerable Knowledge in motor vehicles, types, models, and engine power