Broker Relations Manager - Kuwait

Arabia Insurance Company; Gouvernement Hawalli; On-site; KWD 9,000 - 15,000; Full time

Job summary

Arabia Insurance Company is seeking a Broker Relations Manager to build and maintain relationships with existing brokers and develop new broker opportunities in Kuwait. The role supports brokers with queries, quotations, and renewals while coordinating with underwriting and other departments to optimize outcomes.

The ideal candidate will have 3–5 years of Kuwaiti insurance experience, a degree in Insurance or Business Administration, and a proven track record in broker management and sales

Qualifications

• 3 to 5 years of relevant experience in the Kuwaiti insurance market.
• Experience in Underwriting, Sales, or Broker Relations.
• Bachelor’s degree, preferably in Insurance or Business Administration.

Responsibilities

• Introduce new brokers to AIC and present value proposition to grow and secure new business.
• Provide support by replying to broker queries and provide quotations upon requests.
• Maximizing client retention by securing renewals.
• Conduct regular visits to key brokers to develop stronger business relationships.
• Conduct products trainings and presentations for Brokers and their clients.
• Coordinate with superior to provide incentives or discounts to key brokers.
• Achieve the relevant KPIs of the portfolio by achieving sales targets.
• Provide the underwriting department with requisite information for underwriting.
• Follow up on insurance claims to ensure justified settlements.
• Escalate inquiries for approval when needed.
• Assist in research and development on industry sales trends and platforms.
• Develop, monitor, and report Brokers KPI as requested by superior.
• Develop interface between brokers and other departments.

Skills

Broker relations

Sales

Underwriting

Education

Bachelor’s degree in Insurance or Business Administration

Job description

JOB SUMMARY

Broker Relations Manager builds, manages and maintains a business relationship with existing brokers and looks for new opportunities to develop new relationships with new brokers while supporting and assisting the brokers in an accurate and timely manner.

DUTIES & RESPONSIBILITIES

1. Introduce new brokers to AIC and present value proposition to grow and secure new business.
2. Provide support by replying to queries from the brokers and provide quotations upon requests.
3. Maximizing client retention by securing renewals.
4. Conduct regular visits to key brokers to develop stronger business relationships.
5. Conduct products trainings and presentations for Brokers and their clients.
6. Coordinate with the superior to provide additional incentives or discounts to key brokers.
7. Achieve the relevant set KPIs of the portfolio by achieving the sales target.
8. Provide the underwriting department with requisite information to ensure accurate underwriting.
9. Follow up on insurance claims to ensure justified claims settlement.
10. Escalate all inquiries requiring a higher authority for approval from the superior.
11. Assist in research and development on industry sales trends and sales platform management to achieve company goals.
12. Develop, monitor, and report on Brokers Key Performance Indicators (KPI) as requested by the superior.
13. Develop an effective interface between brokers and other departments of the company.
14. Represent the company at official functions and any other business as may be assigned or delegated.
15. Prepare and follow up on sales budget reporting as requested by the superior.
16. Comply with Arabia Code of Conduct.
17. Perform other related duties as assigned.

EDUCATION

• Bachelor’s degree, preferably in Insurance or Business Administration or equivalent

NATIONALITY REQUIREMENT

This position is designated for Kuwaiti nationals in accordance with applicable Kuwait nationalization requirements

EXPERIENCE & KNOWLEDGE

• 3 to 5 years of relevant experience in the insurance industry, within the Kuwaiti market, in Underwriting, Sales, or Broker Relations
• Good comprehension of insurance plans