JOB SUMMARY
Participates in formulating and developing the business plan relating to his area. Consolidates the operations of the Branch under his supervision. Monitors & Reports market information, trends and developments. Ensures KPIs are set & met.
DUTIES & RESPONSIBILITIES
- Ensure the proper implementation of the established policies and procedures in the Branch
- Participate in the development of the branche’s strategies aiming at achieving the targeted business plan
- Prepare, in full coordination with each Manager, a draft annual budget for each department/unit in accordance with preset budget preparation procedures.
- Suggest improvements to policies, procedures, and systems to enhance the branch’s operations
- Consolidate the reports received from all Managers
- Supervise the preparation of the business plan concerning the country
- Review and evaluate the business plan received
- Consolidate the market studies in respect of the whole market
- Help the Branch in any business obstacle.
- Ensure leave planning is done to minimize effect on business
- Review the periodic and monthly reports especially budget comparisons and discusses them with the concerned manager
- Follow up on the sales growth of the branch
- Follow up the implementation and adherance to the credit policy & undertakes corrective measures, if needed
- Handle all employee matters and requests, and escalates to Human Resources when needed
- Follow up on the Recoveries, the management of claims and the underwriting management
- Conduct periodic visits to important customers anywhere in the country and ensure that the best service quality is being rendered to them.
- Comply with Arabia Code of Conduct
- Perform other related duties as assigned
EDUCATION
- Master’s degree in business administration, Marketing or related field
- Or bachelor’s degree with 10 years’ experience in a related management field
- CII Diploma / certificate is a must
EXPERIENCE & KNOWLEDGE
- Minimum 10 years of experience in the insurance industry, including at least 7 years in a similar position, with proven experience and strong knowledge of the Kuwaiti insurance market
- Has knowledge of local laws and practices