Mandarin-Speaking Hotel Reservations Expert

CB Talents SP; Kuwait City; Presencial; KWD 9252 - 13.878; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic environment with growth opportunities

Professional, international hospitality setting

Service excellence culture

Descripción de la vacante

A recruitment firm is seeking a Hotel Reservation Specialist who speaks Mandarin fluently. In this role, you will manage hotel reservations, handle guest inquiries, and ensure seamless guest experiences. Candidates should have prior experience in hotel reservations or hospitality and be comfortable working in a 24/7 rotational shift environment. Join a professional, international hospitality setting with opportunities for growth in hotel operations.

Formación

• Prior experience in hotel reservations or hospitality is required.
• Comfortable working in a 24/7 rotational shift environment.

Responsabilidades

• Manage hotel reservations, including bookings, amendments, and cancellations.
• Handle guest inquiries professionally via phone, email, or booking systems.
• Provide accurate information on room availability, rates, and hotel services.
• Coordinate with internal departments to ensure seamless guest experience.
• Resolve guest concerns efficiently while maintaining service excellence.

Conocimientos

Fluent in Mandarin (spoken & written)

Strong communication skills

Problem-solving skills

Detail-oriented

Ability to multitask

Descripción del empleo

A recruitment firm is seeking a Hotel Reservation Specialist who speaks Mandarin fluently. In this role, you will manage hotel reservations, handle guest inquiries, and ensure seamless guest experiences. Candidates should have prior experience in hotel reservations or hospitality and be comfortable working in a 24/7 rotational shift environment. Join a professional, international hospitality setting with opportunities for growth in hotel operations.