Loan Operations Lead — Processing, Closing & Compliance

Burgan Financial Services Limited; Kuwait City; On-site; KWD 10,000 - 19,000; Full time

Job summary

Burgan Financial Services Limited is seeking a Supervisor- Loan Operations to support the Manager in the day‑to‑day activities of the loan operations unit in Kuwait City. The role covers processing, closing and servicing across business units, with emphasis on adherence to SLAs and policy guidelines.

Key duties include supervising processing, payments, payoffs, rate quotes, data input, and reconciliations, while ensuring accurate and timely reporting and strong stakeholder cooperation.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5 years of supervisor experience in loan operations.
• IBS certification.
• English and Arabic proficiency.

Responsibilities

• Supervise the daily activities of loan operations such as processing, payments, payoffs and rate quotes.
• Manage the loan pipeline to ensure SLA compliance and proper processing per policy.
• Verify loan applications, closing readiness and account reconciliations.
• Input underwriting and credit data and handle non‑performing debt as defined by policy.
• Support in reviewing and resolving customer and internal inquiries.

Education

Bachelor’s degree or equivalent in a related field

Job description

Burgan Financial Services Limited is seeking a Supervisor- Loan Operations to support the Manager in the day‑to‑day activities of the loan operations unit in Kuwait City. The role covers processing, closing and servicing across business units, with emphasis on adherence to SLAs and policy guidelines.

Key duties include supervising processing, payments, payoffs, rate quotes, data input, and reconciliations, while ensuring accurate and timely reporting and strong stakeholder cooperation.