Kuwait QSR Store Supervisor: Lead Guest Experience

Hudson Manpower Inc.; Farwaniya; On-site; KWD 7,300 - 10,000; Full time

Benefits offered by this job

Accommodation provided

Transportation provided

Food allowance

Job summary

Hudson Manpower Inc. is seeking a Store Supervisor for a leading QSR brand in Kuwait. The role focuses on supervising restaurant operations, leading frontline teams, and delivering exceptional guest experiences while upholding brand standards.

You will drive operational excellence, manage shifts, and support training and development to achieve business goals. GCC experience is a plus, with a competitive compensation package and benefits.

Qualifications

• Diploma or higher in Hospitality, Hotel Management, Business Administration, or related field.
• Minimum 3 years in QSR, café, fast-food, or casual dining with supervisory experience.

Responsibilities

• Oversee daily store operations and ensure brand standards and procedures are followed.
• Lead, coach, and develop team members to deliver excellent service and performance.
• Ensure smooth shift execution with proper task allocation and staffing levels.
• Monitor guest satisfaction and resolve concerns promptly.
• Maintain high standards of food quality, cleanliness, hygiene and store presentation.
• Assist with employee training, onboarding, and development.
• Manage inventory, stock control, ordering, and wastage minimization.
• Monitor sales, labor productivity, and costs to meet targets.
• Ensure health, safety and company policy compliance.
• Prepare daily reports on sales, inventory, cash handling and staffing.
• Support promotions, marketing campaigns and new product launches.

Skills

Customer service

Leadership

Team supervision

Operations management

Food safety

POS systems

Communication

Education

Diploma in Hospitality

Tools

POS systems

Job description

Hudson Manpower Inc. is seeking a Store Supervisor for a leading QSR brand in Kuwait. The role focuses on supervising restaurant operations, leading frontline teams, and delivering exceptional guest experiences while upholding brand standards.

You will drive operational excellence, manage shifts, and support training and development to achieve business goals. GCC experience is a plus, with a competitive compensation package and benefits.