Host-Babel- Kuwait

Alshaya Group; Kuwait; On-site; KWD 15,000 - 27,000; Full time

Job summary

Alshaya Group is seeking a Host/Hostess for the Front-of-House team to ensure guests receive an amazing experience from their first contact, whether by phone for reservations or at the door.

The role emphasizes a friendly, approachable demeanor, strong hospitality, and a readiness to go the extra mile to meet guests' needs in a hotel or fine dining setting.

Qualifications

• At least one year experience in a similar role within a hotel or fine dining concept.
• Friendly and approachable demeanor.
• Passionate about customer service and hospitality.
• Willing to go the extra mile in ensuring that the needs of all guests are met.
• A relevant hospitality qualification would also be desirable.

Responsibilities

• Greet guests and manage reservations maintaining a warm, welcoming tone.
• Ensure guest satisfaction from first contact to arrival.

Skills

Customer service

Hospitality

Excellent communication

Guest relations

Education

Hospitality qualification

Job description

The role of the Host/Hostess within the Front-of-House team is to ensure that all guests receive an amazing experience from their first point of contact with the team, whether that is on the telephone making a reservation or from the moment they walk through the door.

Qualifications & Requirements:

• At least one year experience in a similar role within a hotel or fine dining concept.
• A friendly and approachable demeanor.
• Passionate about customer service and hospitality.
• Willing to go the extra mile in ensuring that the needs of all guests are met.
• A relevant hospitality qualification would also be desirable.