Global VTC Technician – Secure Conferencing Specialist

Vectrus, Inc; Kuwait City; On-site; KWD 42,000 - 66,000; Full time

Benefits offered by this job

Housing

Transportation

Completion bonus

Tuition reimbursement

Job summary

Vectrus, Inc. in Kuwait City seeks a VTC Technician to operate and support VTC conferences, including consoles, codecs, Crestrons, and related AV equipment, reporting to the Site Manager. The role requires readiness for 24/7 coverage.

The candidate must have an active Secret Clearance, a High School diploma or GED, and at least five years of experience in Video Teleconferencing or AV productions. This position offers company-paid housing and transportation, a completion bonus, and a tuition

Qualifications

• Security Clearance: Requires an active Secret Clearance.
• Education: High School diploma or GED required.
• Experience: Minimum 5 years’ experience in Video Teleconferencing or Audio Video Productions; rotating 24/7 shifts; customer-service experience.

Responsibilities

• Coordinates with customers to ensure equipment is operational.
• Sets up and operates VTC equipment.
• Establishes end-to-end secure and non-secure connectivity to support conferences.
• Establishes proper cable connections and routing for AV and communications links.
• Adjusts sound and lighting for optimal equipment performance and customer comfort.
• Troubleshoots VTC and connectivity with local and remote support to restore communications.
• Maintains and troubleshoots codecs and Crestrons; firmware and timing configurations.
• Performs weekly maintenance on VTC equipment and operates the VTC Bridge.

Skills

VTC equipment operation

Crestrons & codecs

MS Office

Email clients

Education

High School diploma or GED

Tools

VTC hardware

Video conferencing software

Crestron equipment

Cables & routing

Job description

Vectrus, Inc. in Kuwait City seeks a VTC Technician to operate and support VTC conferences, including consoles, codecs, Crestrons, and related AV equipment, reporting to the Site Manager. The role requires readiness for 24/7 coverage.

The candidate must have an active Secret Clearance, a High School diploma or GED, and at least five years of experience in Video Teleconferencing or AV productions. This position offers company-paid housing and transportation, a completion bonus, and a tuition