Fine Dining Floor Manager — Guest Experience Lead

Agthia; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Agthia in Kuwait City seeks an experienced Floor Manager to oversee front-of-house operations in a premium fine dining restaurant. You will ensure exceptional guest experiences, maintain service standards, and lead the service team with elegance and operational excellence.

You will manage daily floor operations, collaborate with kitchen and bar teams, supervise staff, and drive revenue through upselling while upholding hygiene and company standards.

Responsibilities

• Guest experience and service excellence across all interactions.
• Oversee daily floor operations and ensure smooth service.
• Lead, train, and mentor service staff.
• Maintain premium standards, ambiance, and cleanliness.
• Drive revenue through upselling high-margin items.
• Prepare shift reports and manage scheduling.
• Assist in inventory coordination with procurement.

Job description

Agthia in Kuwait City seeks an experienced Floor Manager to oversee front-of-house operations in a premium fine dining restaurant. You will ensure exceptional guest experiences, maintain service standards, and lead the service team with elegance and operational excellence.

You will manage daily floor operations, collaborate with kitchen and bar teams, supervise staff, and drive revenue through upselling while upholding hygiene and company standards.