Collections Officer

NADEC Foods; Kuwait City; On-site; KWD 2,800 - 5,000; Full time

Job summary

NADEC Foods in Kuwait seeks an Officer - Collection to manage client statements, collect amounts, and verify balances. You will visit clients with the accountant as needed to resolve discrepancies and ensure accurate records.

The role requires good communication, proficiency in Microsoft Office, teamwork, and negotiation skills, with 0-2 years of experience. You will produce daily visit reports and maintain clear communications to meet company objectives.

Qualifications

• Diploma or Bachelor's degree required.
• 0-2 years experience in collections or similar role.
• Strong communication, negotiation and accuracy essential.

Responsibilities

• Distribute Statements of Account to clients and collect amounts.
• Compare Statements with collected amounts for accuracy.
• Visit clients with the accountant to resolve discrepancies.
• Communicate unpaid amounts and issues efficiently.
• Prepare daily client visit reports and share with Accounting.
• Maintain clear communication with customers to meet objectives.

Skills

Communication Skills

Microsoft Office

Teamwork

Interpersonal skills

Negotiation skills

Accuracy

Education

Diploma – Bachelor's degree

Job description

JOB PURPOSE

To distribute Statements of Account, collect the amounts and review Statements of Account with the collected amounts in order to achieve the desired results.

KEY ACCOUNTABILITIES

Core Accountabilities

• Distribute Statements of Account to the clients and receive collected amounts to NADEC in an efficient and effective manner.
• Compare the Statements of Account with the collected amounts in order to ensure the Statements of Account identical with the collected amounts.
• Conduct visits with the accountant to the clients in case there are differences between Statements of Account and collected amounts in order to meet the desired results.
• Communicate the issues including unpaid amounts in an efficient and effective manner.
• Prepare daily reports regarding client's daily visits for collection and deliver the reports to Accounting in order to meet NADEC objectives.
• Maintain clear communication with customers regarding mutual expectations in order to achieve the desired results.

Policies, System, Processes and Procedures

• Manage the development and implementation of the Engineering policies, systems, processes and procedures, identifying potential areas for improvement, to ensure efficient and effective operation.
• Compliance Adherance: Ensure Employees understand and follow Nadec's compliance policies and legal obligations, act with integrity, report any violations, participate in training, and support audits or investigations to ensure ethical and compliant operations.

Change Management

• Motivate the employees and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices.

Ensure that all departmental reports and statements are completed timely and comply with local and international principles of governance and the organization's policies and standards.

JOB CONTEXT

Officer - Collection will be working in the assigned areas and might have to travel as and when needed.

QUALIFICATIONS, EXPERIENCE, & SKILLS

Education and Certifications

Diploma – Bachelor's degree

Experience

0-2 years of experience

Skills

• Communication Skills.
• Knowledge in Microsoft Office.
• Teamwork.
• Interpersonal skills.
• Negotiation skills.
• Accuracy.